E t consultant

At the World Bank, a member of the World Bank Group (WBG), you’ll join a diverse, global community working across cultures, disciplines, and borders to address the world’s most pressing development challenges. With 1.2 billion young people reaching working age in the decade ahead, the challenge of job creation has never been greater. Through partnerships across 145 countries and more than 182 offices worldwide, we work with governments, private sector, development partners and other stakeholders to invest in people, strengthen markets, and deliver scalable, data-driven solutions that generate more and better jobs and improve lives. For more information, visit https://www.worldbank.org/en/who-we-are/ibrd

ITS Vice Presidency Context

The Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) enables the World Bank Group to achieve its mission of ending extreme poverty and boost shared prosperity on a livable planet by delivering transformative information and technologies to its staff working in over 150+ locations. For more information on ITS, see this video: https://www.youtube.com/watch?reload=9&v=VTFGffa1Y7w

Department Context

The Operations & Country Engagement Solutions (ITSOE) department in ITS deliver’s innovative products and solutions to frontline staff, business partners and clients with a global delivery model.

We are seeking an experienced, and versatile Product Owner (ET Consultant) to join our growing team. The Product Owner will collaborate with end users and business partners to understand and anticipate their needs and translate them into product requirements; define the product vision and use inspection and adaptation to iterate through versions; create a product roadmap; oversee all stages of product creation including design and development; manage the product backlog and prioritize based on evolving business and institutional needs; and use data to monitor and evaluate product progress at each stage of the process.

The product owner will also write effective user stories and liaise with the product team and end users to deliver updates and participate in scrum meetings and product sprints; use feedback loops to get information about the product from real users and rely on analytics to make data-driven decisions.

The candidate will work closely with business stakeholders, strategists, designers, solution architects, other product owners, and developers with an emphasis on strengthening the client centric service delivery for the related business areas, within the context of best practices in enterprise architecture, modern sourcing techniques, modular design of solutions, and appropriate integration of IT services and platforms.

We are looking for an individual who will bring a sense of client and product obsession to the team and who will ensure that our solutions meet or exceed expectations and deliver tangible business value.

Specific Responsibilities

• Engage with business stakeholders to fully understand their needs and challenges and translate them into viable product requirements and features.
• Create product vision, product roadmap and maintain and prioritize product backlog and user stories based on the requirements.
• Drive the product execution to bring the product vision to life in collaboration with solution architects, developers, designers, and other cross-functional teams when applicable.
• Manage relationships with stakeholders and ensure alignment on product direction.
• Deliver regular status updates to clients, identify and address risks, and reflect changes in requirements and priorities.
• Plan and execute updates and future releases through a data driven and agile approach.
• Prepare estimates and communicate costs, oversee all stages of the product development, and lead the user acceptance testing process.
• Actively engage with the Design and the Digital Acceleration teams to monitor and incorporate various needs and requirements, industry trends, and user feedback into the product.
• Assess impact to end users and need for change management.
• Develop product KPIs that are measurable, actionable, and aligned with business goals and users’ objectives.
• Actively monitor client needs, industry trends, Bank priorities, KPIs, and user feedback.

Selection Criteria

• Master's degree in business, computer science, or a related field, combined with a minimum of 5 years product management experience, or bachelor’s degree with 7 years of product management experience or equivalent combination of education and experience.
• Strong understanding of business goals and the ability to translate them into product requirements.
• A minimum of 5 years of experience in developing and operationalizing product strategies and managing the full product lifecycle.
• A minimum of 5 years of experience in Agile methodologies (Scrum, Kanban) and strong understanding of Agile planning tracking tools such as Azure DevOps.
• Proven track record of successfully developing and launching technology products in large-scale environments.
• Solid understanding of IT development lifecycles and methodologies.
• Proven ability to collaborate with other team members across boundaries and contribute productively to the team's work and output, demonstrating respect for different points of view.
• Able to use strong interpersonal and teamwork skills to cultivate effective and productive relationships and partnerships across organizational boundaries.
• Proven ability to define and track key performance indicators relevant to the product and the business goals.
• Mastering data analytics tools to measure client satisfaction, team velocity, and product metrics.
• Excellent written and verbal communication skills, proficiency in creating concise reports, and presentations.
• Strong presentation and collaboration skills with proven record of leading meetings and influencing stakeholders in multicultural environments.
• Passion for innovation and staying up to date with the latest technology trends.
• Ability to learn quickly and adapt to changing priorities.
• Able to take personal ownership and accountability to meet deadlines and achieve agreed-upon results and has the personal organization to do so.
• Proficiency in English.

WBG Culture Attributes:

1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
2. Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.
3. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.

World Bank Group Core Competencies

As per WBG policy, an Extended Term (ET) appointment is subject to a lifetime maximum of three (3) years. Former and current ET staff who have completed or are in the process of completing their third-year ET appointment are not eligible for future ET appointments.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC including our values and inspiring stories.