JOB DESCRIPTION: P 20 – Finance - Cash Cycle Management - Professional 1 – Contract_Invoicing_Revenue & Policy Quality Management

Your Impact as a Cash Cycle Professional

As a Cash Cycle Professional, you will acquire and start applying core cash cycle skills while supporting the end-to-end Contract-to-Invoice process. Working under direct instruction and close supervision, you will review contracts and policies, set up projects, and help ensure accurate, timely client billing. You will follow defined procedures to work with Project Managers, Account Executives, and your immediate team to resolve routine billing, e-billing, and revenue issues. You will perform basic reconciliations and routine checks to prevent missed or duplicate revenue, maintain audit-ready documentation, and support month-end reporting. In this entry-level role, you will learn Aon’s policies and procedures, contribute through personal effort on clearly defined tasks, and help drive a consistent and compliant cash cycle.

Job Responsibilities

As a Cash Cycle Professional, you will be responsible for executing the following key functions with clear instructions and regular guidance:

• Set up projects, contracts, and policies in relevant systems by following standard operating procedures, ensuring completeness and accuracy of data for downstream invoicing and reporting.
• Process and review invoices (including e-billings and portal invoices) to ensure timely and accurate submission to clients as per defined requirements, escalating non-routine issues to senior team members.
• Collaborate with Project Managers, Account Executives, and OTC colleagues within your own team to resolve routine billing, contract, policy setup, and revenue-related queries.
• Review contracts, policies, and supporting evidence using checklists and predefined guidelines to ensure accurate capture of terms, conditions, and billing details in line with Aon standards.
• Perform basic, periodic reconciliations (e.g., invoices, volume uploads, prepaid/suspense accounts) to identify and correct revenue gaps, missed billings, or duplicates using established procedures.
• Support revenue recognition activities, including straight-line revenue, by applying defined rules and controls in accordance with SOX and Aon’s revenue recognition guidelines.
• Assist with routine month-end activities such as revenue/accrual processing, research on month-end misses, and tracking of expired or inactive contracts/policies under the direction of senior colleagues.
• Maintain accurate, audit-ready documentation and provide required information to support internal and external audits, meeting predefined service level requirements and quality standards.
• Suggest simple process improvements observed during routine work and support the implementation of new systems and procedures as directed.

Core Role Dimensions

Applies basic theoretical knowledge acquired through education or training. Tasks are routine and follow established procedures. Begins to understand how their work contributes to team objectives. Works under direct supervision. Decisions are limited to task execution and require approval. Impact / scope is limited to immediate tasks and short-term deliverables. Solves simple, routine problems using standard procedures and processes. Issues that are non-routine, complex, or require use of judgment and discretion are passed on to more experienced colleagues. Interacts primarily with team members and supervisors. Communication is focused on receiving instructions and providing updates on task progress. Accountable for completing assigned tasks accurately and on time. Work is reviewed frequently to ensure quality and learning.

You Bring Knowledge and Expertise

Required Experience:

• 0-12 months of experience in finance, accounting, or related back-office operations (internships or academic projects in these areas are a plus).
• Basic understanding of invoicing, billing, or revenue concepts, with a strong willingness to learn Aon’s Contract-to-Invoice and cash cycle procedures.
• Familiarity with MS Office tools, particularly Excel (e.g., working with basic formulas, filters, and data validation).
• Good analytical and problem-solving skills applied to routine issues, with attention to detail and a strong focus on accuracy and data integrity.
• Effective written and verbal communication skills, with the ability to work collaboratively within your immediate team and follow clear instructions.
• Proactive, eager to learn, and adaptable, with a strong sense of ownership and commitment to meeting timelines and quality standards.

Preferred Experience:

• Internship, project work, or coursework exposure in finance, accounting, or business operations.
• Basic familiarity with invoicing, billing, or revenue-related processes (academic or practical exposure).
• Exposure to ERP/finance or CRM tools (e.g., SAP, Oracle, Workday, Salesforce, or similar) through academics, training, or internships is a plus.
• Experience working with data in Excel (lookups, basic formulas, data cleaning) and an interest in process/data quality improvement.
• Any prior experience (even short-term) in shared services, back-office, or BPO environments will be an advantage.

Education:

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field, or equivalent years of industry experience.

We offer you

A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Our Colleague Experience

From helping clients manage risk and financial operations to supporting our mission of empowering results for our clients, communities, and each other, our colleagues make a difference every day. They work with the best, own their potential, and value one another. This is the Aon Colleague Experience—defining what it means to work at Aon and realizing our vision of empowering human and economic possibility.

About Aon

Aon plc (NYSE: AON) is the leading global provider of risk management, insurance and reinsurance brokerage, and human resources solutions and outsourcing services. Our more than 72,000 colleagues worldwide empower results for clients in over 120 countries with innovative and effective risk and people solutions and through industry-leading global resources and technical expertise.