Purpose/Objective

The Head - Meter and Communication-SM provides strategic leadership in the implementation, optimization, and maintenance of smart metering and communication systems across projects. This role ensures seamless integration of advanced metering infrastructure (AMI) and communication technologies, driving operational efficiency, data accuracy, and compliance with industry standards. The position focuses on standardizing metering solutions, enhancing system reliability, and leveraging innovation to improve scalability and performance. By fostering cross-functional collaboration and leading continuous improvement initiatives, the role contributes to the long-term success of smart metering and communication frameworks.

Key Responsibilities of Role

Head - Meter and Communication-SM

Strategic Leadership & Project Execution:

Drive the successful execution of metering and communication projects by aligning project plans with strategic objectives, coordinating schedules, and ensuring resource availability to meet critical milestones. Minimize delays and operational risks by proactively monitoring project progress, identifying bottlenecks, and escalating issues to secure timely corrective actions.

Operational Excellence & System Optimization:

Enhance system reliability and performance by overseeing routine diagnostics and maintenance of metering and communication systems—ensuring uninterrupted operations and reduced downtime. Optimize workflow efficiency by analyzing operational data, identifying process inefficiencies, and implementing targeted improvements that elevate system performance.

Governance, Compliance & Risk Management:

Ensure robust compliance by establishing and maintaining governance frameworks, producing audit-ready documentation, and aligning all processes with regulatory and industry standards. Mitigate risks by conducting regular technical evaluations and vulnerability assessments, proactively addressing gaps to safeguard system integrity and operational continuity.

Stakeholder Engagement & Cross-Functional Coordination:

Drive seamless project execution by coordinating with internal teams (IT, operations, engineering) and external partners (OEMs, vendors) to resolve technical challenges and ensure alignment with project goals. Enhance external collaboration by managing strategic partner relationships, ensuring contractual and technical compliance to support timely project delivery.

Technology & Innovation Leadership:

Propel system scalability and performance by leading pilot projects and Proof-of-Concepts (PoCs) that integrate emerging metering and communication technologies. Ensure technical excellence by overseeing the installation and validation of critical components (DCUs, HES, DSS), ensuring they meet or exceed established functional standards.

Financial Management & Resource Optimization:

Optimize project outcomes by managing budgets, conducting ROI analyses, and balancing capital expenditures with resource allocation—ensuring cost-effective delivery of digital smart metering initiatives. Drive financial efficiency by monitoring expenses and resource utilization, streamlining processes to reduce costs while maintaining high-quality standards.

Team Leadership & Development:

Elevate team performance by mentoring and coaching team members, fostering a culture of continuous learning and technical excellence that aligns with strategic objectives. Enhance cross-functional collaboration and communication by ensuring team efforts are integrated with organizational goals, driving a motivated and high-impact workforce.

Key Stakeholders

Internal

• Engineering and Operations Department
• IT and Digital Transformation Department
• Procurement and Supply Chain Department
• Legal and Compliance Department
• Finance and Budgeting Department
• Quality Assurance and Audit Department
• Customer Relationship Management (CRM) Department

External

• Vendors and Suppliers
• Technology Providers and Consultants
• Customers and End-Users

Technical Competencies

• Budgeting & Cost Adherence-PRJ
• Data Management & Reporting-ENERGY
• Liaison Management-ENERGY
• Project Management-ENERGY
• Regulatory Compliance-PPC-PRJ
• Risk Management-ENERGY
• Smart Metering Know-How-ENERGY
• Strategic Management-ENERGY
• Technology Integration and Innovation-ENERGY

Qualifications and Experience

Educational Qualification: Bachelor’s degree in Telecommunications, Electronics, or Computer Science Engineering (mandatory). Work Experience (Range of years): 10-15 years of relevant experience in the telecommunications or connectivity domain.