Associate general manager – business process optimization (rpa)

Purpose/Objective Responsible for driving business process improvements via structured mapping, analysis and recommendation of solutions and management of project plans to increase efficiencies and ensure data and digital ecosystem is sustainable and aligned with strategic business goals. He/She will work cross functionally (including external consultants) to manage all activities related to project management and deployment of Planning tools, including and not limited to stakeholder management, business requirements alignment, communications and trainings.

Hands on experience with RPA Tools, business case development and creating the Automation strategy roadmap.

Key Responsibilities of Role

• Work closely with the business units for understanding the functional requirements for RPA/Agentic AI
• Develops and configures automation processes as per the technical design document to meet the defined requirements
• End to End process assessment for Automation feasibility
• Create and maintain documentation related to projects, process mapping, business requirement, functional and technical specification, coding, design test script, test plan and go-live release notes
• Work with developers in resolving any open issues during development of project
• Think out of the box to identify work arounds and re-design processes.
• Design, develop and test complex Robotics Process Automation solutions using latest technologies
• Employ agile development practices including test driven development and deployment automation Continuous Integration to improve overall execution speed and product quality
• Configuring new processes and objects using core workflow principles that are efficient, well structured, maintainable and easy to understand
• Provide strategic direction and advisory services to clients on the application of RPA tools and concepts and the benefits / value aligned to client objectives
• Consult with clients and partners to provide functional and technical expertise in areas including, solution design, project management, business process improvement and risk identification/mitigation
• Working with client stakeholders (Business, Risk & IT) to approve, install, develop, configure and test RPA software
• Engage business and support functional heads to formulate strategic goals and define plans to achieve them
• Participates in planning for implementation of solutions, including defining requirements, proof of concepts, identifying processes for RPA and feasibility with various process owners across the organization
• Prioritizes multiple projects / run scrum of scrums
• Work closely with Technical Lead in understanding the functional and technical design
• Develops and configures automation processes as per the technical design document (TDD) to meet defined requirements
• Experienced in providing dependable estimates and contribute towards developing estimation guidelines
• Support business intake activities, as a technology subject matter expert
• Ensure adoption with change management across developed and deployed use cases

Technical Competencies

• Category management
• Fact-based Negotiation
• Strategy Formulation & Deployment
• Supplier Relationship Management

Qualifications and Experience

Qualifications

• Essential: Bachelor’s degree in a technical field such as computer science or equivalent
• Desirable/Preferable: Master/PG in Management / MSC

Experience: Total years of experience required is 15 to 18 and relevant experience required is 10 to 15 Associate General Manager – Business Process Optimization (RPA)