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1. Talent Inventory - 20%

Manage and coach direct reports to be effective in both client management and people management. Identify, develop and retain high potential employees by providing effective leadership, coaching, training, and performance evaluation to team members and their supervisors.

2. Client Services - 20%

Oversee the daily operations of each client teams to ensure client satisfaction; Manage email, phone or in-person interactions with clients to maintain and enhance client relationship; Execute company-wide client related programs to ensure consistent service delivery and brand promises; Oversee on-boarding of new clients. To ensure consistency and control of automation.

3. Business Growth - 15%

Proactively seeks opportunity to improve client experience and drive business growth. Support US based business development functions effectively in acquiring new clients and developing existing clients. Ensure all department activities comply with information security policies.

4. Problem Solving - 15%

Resolve high impact client issues or new situations by analyzing root cause, identifying key steps to form a plan, pulling resources and acquiring support from different departments and functions, executing and making necessary changes, and communicating effectively.

5. Managing Projects - 15%

Stay well informed of corporate goals and strategies; Identify and lead department, division or company level projects. Lead assigned cross-function or company-wide activities and projects.

6. Employee Engagement and Budget - 15%

Manages staffing level and targeted activities to accommodate a healthy balance of employee engagement, client satisfaction and business development needs. Manages priorities and budgets to meet company, department and team goals.

If you have the willingness to learn and develop your skills, we have the right job for you. Let’s make a deal! Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!

For any organization, its core capabilities are distinct and not easily replicated by its competitors. This video features 9 executives of ReSource Pro from the United States, China and India delivering a brief overview of our company's core competencies. Please enjoy the following video and learn about our core business advantages: Our core capabilities in business process management, strategic advisory services, management and organic growth consulting, training, and compliance solutions provide a strong foundation to assist and deliver great value to our client, and all this helps us seize new opportunities in the insurance market.

We are located in the North Bangalore, conveniently located at Karle Town center near Manyata Tech Park. We have a New York designed modern office, where we enjoy comfortable amenities, hold team activities and refresh ourselves to work with passion for excellence. We look forward to welcoming you to our office. If you have any questions or need further directions, please don't hesitate to contact us.

ReSource Pro is an insurance-focused business solutions company that integrates people, process, technology, and data analytics. Over 1,000 carriers, brokers, and MGAs rely on ReSource Pro to execute strategies that improve profitability, accelerate growth, deliver improved claim outcomes, and enhance client and employee experience. With more than 6,000 employees globally, ReSource Pro provides business process management, strategic advisory services, management and organic growth consulting, training, and compliance solutions around the clock. ReSource Pro has been listed as one of the Inc. 5000 Fastest Growing Private Companies annually since 2009 and has consistently achieved a +96% client retention rate for over a decade.

Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!