Solutions engineer

Technical sales professional, owning the Cisco brand with customers and partners. Provides technical solutions to address customer and partner business needs. Collaborates with the account team and connected sales teams on the customer plan, jointly ensuring customer success. Serves as an expert, or trusted technical advisor by the account team and customer/partner.

Specialization and Focus

Strong knowledge of Cisco’s portfolio, including specialized/architecture perspective, Increases penetration via cross/up-selling and displaces competition, Owns technical relationship with customer(s)/partner(s).

Customer Engagement and Accountability

Leads engagements with IT & decision makers at customer/partner and LOB interaction, Knowledgeable of customer environment and market, including competitor plays, Primary technical sales influencer, Translates customer/partner business need into technical requirements.

The Internal Sales Process

Most selling time spent landing opportunities and expanding within an account, Involved in customer strategic planning.

Corporate Interlock

Provides active feedback to BEs and relevant sales teams on strategic customer needs and market opportunities, and competitive market tactics.

Typical Sales Cycle

Takes the lead on moving deals across technical sales process, Designs and presents relevant solution based on technical and business requirements identified by the customer or partner, Manages virtual support team of sales resources, Leverages relevant tools and resources to support a deal.

Success Measures

Increase revenue: Closed opportunities converted to closed deals, Displace a competitor/increased market share, Increase net new customers on a quarterly basis.

What You'll Do:

• Develops multi-year strategic plans for customers, integrating Cisco’s portfolio.
• Deepens expertise of Cisco's portfolio by integrating extensive domain knowledge with cross-architectural solutions.
• Shapes senior executives' technical strategy.
• Integrates customer’s business objectives and industry knowledge to develop comprehensive cross-architecture solutions.
• Shapes strategic cross-architecture frameworks for customers.
• Leads the strategy and planning of demand generation and enablement initiatives.
• Identifies latent customer needs and showcases cross-architecture solutions.
• Leads demonstrations that emphasize how Cisco solutions can drive business outcomes.
• Utilizes advanced competitive intelligence to differentiate Cisco solutions.
• Mobilizes a broad network of stakeholders to drive transformative synergies and optimize customer relationships.
• Directs SE virtual and extended sales teams toward continuous improvement and oversees educational programs.
• Demonstrates agility by adjusting strategies in response to significant disruptions.

Minimum Qualifications:

Bachelors + 8 years of related experience, or Masters + 6 years of related experience, or PhD + 3 years of related experience.

Preferred Qualifications:

Varies based on the team and business needs | Preferred Qualifications are desired education, experience, and skills that are in addition to Minimum Qualifications.

THIS JOB DESCRIPTION DOES NOT APPLY FOR EMPLOYEES IN AUSTRIA, BELGIUM, FRANCE, GERMANY & NETHERLANDS.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.