Rentokil Initial·3 days ago

Branch customer care - solo

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Location

onsite, Surakarta, Central Java, Indonesia

Commitment

Full Time

Level

Junior (<2 years)

Required skills

Customer ServiceCall Center OperationsData EntryCommunicationEnglish LanguageGoogle SheetsData ProcessingComplaint HandlingTelemarketingAdministrative SupportRelationship ManagementSOP Compliance

Job Description

Menerima, merekap dan merekam seluruh keluhan dan informasi dari pelanggan

Menjalankan program-program Customer Care yang ada

Membina hubungan baik dengan kantor pusat dan pelanggan

Melakukan input sistem seluruh keluhan dan informasi dari pelanggan yang diterima melalui Call Center dan mendistribusikannya ke cabang

Memastikan bahwa semua keluhan ditangani sesuai dengan SOP

Secara aktif memberikan informasi ke Departemen terkait sehubungan dengan kepuasan pelanggan

Filling dokumen

Minimal D3 Semua Jurusan

Disukai D3 Administrasi

Memiliki kemampuan komunikasi dan bahasa Inggris yang cukup

Disukai memiliki pengalaman telemarketing / call center / customer care minimal 1 tahun

Memiliki kemampuan google sheet dan olah data dengan baik

Ready to join the team?

Apply now

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  Senior Product Manager Interview
  Sarah Jenkins
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  Initial Interview
  Alex Chen
Mon
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  Product Manager Interview
  David G. (Hiring Manager)
- 4:15 PM - 5:15 PM
  First Round Interview
  Sophie L.
Tue
- 1:20 PM - 1:45 PM
  Introductory Interview
  Marta W.
- 2:30 PM - 3:00 PM
  Kick-off Interview
  Daria (HR)
Wed
- 1:00 PM - 1:45 PM
  Qualifying Interview
  James Miller
- 5:30 PM - 6:00 PM
  Discovery Interview
  Chris V.
Thu
- 2:30 PM - 3:00 PM
  First Interview
  Michael T.
- 4:00 PM - 5:00 PM
  Interview
  Den

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Branch customer care - solo

Required skills

Job Description

Ready to join the team?

Stop wasting hours on applications

Over 200,000 job seekers trust us

Frequently Asked Questions

How does Global Work AI apply to jobs without spamming?

Is Global Work AI safe for my professional reputation?

Do I need a “perfect” resume to use Global Work AI?

What will my resume and cover letter look like before they’re submitted?

Will recruiters be able to tell that I used AI to apply?

What if I’m not satisfied with Global Work AI?

Stop wasting hours on applications

Over 200,000 job seekers trust us

Frequently Asked Questions

How does Global Work AI apply to jobs without spamming?

Is Global Work AI safe for my professional reputation?

Do I need a “perfect” resume to use Global Work AI?

What will my resume and cover letter look like before they’re submitted?

Will recruiters be able to tell that I used AI to apply?

What if I’m not satisfied with Global Work AI?

Stop wasting hours
on applications

Frequently Asked
Questions

Stop wasting hours
on applications

Frequently Asked
Questions