Job Title

GCNA Asset Management Lead

Job Description Summary

ABOUT CUSHMAN AND WAKEFIELD

Cushman & Wakefield (NYSE: CWK) is a leading global real estate services firm that delivers exceptional value for real estate occupiers and owners. Cushman & Wakefield is among the largest real estate services firms with approximately 53,000 employees in 400 offices and 60 countries. In 2025, the firm had revenue of $10.3 billion across core services of property, facilities and project management, leasing, capital markets, valuation, and other services.

Global Occupier Services (GOS) at Cushman & Wakefield is a business unit specializing in the provision of a range of services which are specifically tailored to the requirements of globally active companies and their worldwide real estate interests. The range of services provided by GOS varies from market to market and client by client, but is fundamentally built around consultancy, advisory, transaction management, project and development services, workplace, and integrated facilities management services.

JOB SUMMARY

In this role, you will support one of C&W’s most forward thinking and prestigious client accounts — a globally recognised organisation known for its commitment to delivering an exceptional workplace and service experience. This environment champions innovation, prioritises premium service standards, and empowers workplace professionals to act as true ambassadors of the client’s brand.

You will play a key role in shaping how the workplace is experienced every day, contributing to seamless operations, meaningful interactions, and a service culture that reflects the client’s high touch, people centric strategy. Whether engaging with employees, partners, or visitors, you will help ensure consistency, quality, and excellence across all touchpoints and workplace environments.

Guided by a high performance mindset and an elevated service philosophy, you will support the creation of experiences that are intuitive, efficient, and aligned with the client’s Corporate Real Estate vision. Your work will contribute to operational excellence across the portfolio, enabling a workplace that is welcoming, productive, and representative of an esteemed global brand. This role is the senior Cushman & Wakefield Asset Management leader for the Greater China and North Asia (GCNA) region on the Standard Chartered (SC) account, covering Strategy, Transactions and Estates for primarily office and retail portfolio in the region.

The role is part of C&W’s SC Asset Management leadership team, and partners with the SC Regional Head of Asset Management to deliver multi-year plans, strong governance and controlled execution across GCNA. Based in Hong Kong, it reflects the strategic importance of GCNA to SC, including Hong Kong as the Bank's largest franchise entity and its most significant real estate market by value and footprint globally.

Job Description Responsibilities

1. Regional Asset Management Leadership, Planning & Governance
   • Act as the senior CW Asset Management leader for the GCNA region and principal CW partner to the SC Regional Head of Asset Management.
   • Develop and maintain a multi-year regional plan aligned to SC priorities, global direction, market context, portfolio opportunities and key lease events, with particular attention to Hong Kong as the anchor market.
   • Integrate Strategy, Transactions and Estates into one coherent regional delivery model with clear priorities, ownership, governance and escalation pathways.
   • Drive and deliver freehold and leasehold transactions in the region resulting in high impact for SC.
   • Hold accountability for regional delivery performance across markets, brokers, advisers and partner teams, with oversight of the most significant, sensitive or high-risk initiatives.
2. Account Integration, Regional Influence & Execution Discipline
   • Support the Global Head of Asset Management with regional insight, issue escalation, sequencing and practical recommendations.
   • Contribute to the broader CW SC Account Team by surfacing regional risks and opportunities early and helping drive joined-up delivery across workstreams.
   • Engage in-region CW leadership and partner firms to secure alignment, solve issues quickly and bring market intelligence and specialist support into delivery.
   • Lead across Taiwan, Japan, China, Korea, Hong Kong and Macau, working with dedicated country teams in Hong Kong, China, Korea and Taiwan while ensuring appropriate oversight for Japan and Macau.
   • Build and lead a high-performing team, with the focus to drive value from SC’s portfolio.
3. Operational Excellence
   • Support the client’s broader Corporate Real Estate and workplace strategy by proactively identifying operational needs, potential risks, and service gaps, ensuring they are addressed through the appropriate processes and channels.
   • Collaborate closely with cross‑functional teams—including property management, technical services, workplace operations, housekeeping, and third‑party partners—to drive timely, high‑quality resolution of issues across all workplace environments.
   • Uphold safety, security, compliance, and confidentiality standards to maintain a reliable, well‑governed, and trusted workplace experience.
   • Contribute insights, observations, and recommendations that enhance service quality, streamline workflows, and elevate the overall employee, guest, and stakeholder experience.
4. Collaboration & Cross‑Support
   • Work proactively and collaboratively across teams to anticipate needs and support colleagues, stakeholders, with a seamless, solution‑oriented approach.
   • Partner with workplace, facilities, operations, and experience teams to deliver cohesive, end‑to‑end service across all zones and work environments.
   • Assist with events, tours, executive engagements, and special onsite activities to help create a polished, well‑coordinated experience for employees and guests.
   • Provide flexible support across the site as needed to maintain consistent service standards and ensure smooth daily operations.

Qualifications & Requirements

Key Competencies

• Executive presence: credible with senior client, account and platform stakeholders; able to represent CW with authority and composure in a high-profile Hong Kong-based role.
• Regional leadership: leads through complexity across multiple markets, balancing global consistency with local nuance, business need and the strategic weight of Hong Kong.
• Planning and sequencing: able to translate strategic direction into a practical multi-year regional plan with clear priorities, pacing and resourcing choices.
• Decision-making and judgement: decisive, balanced and prepared to make difficult calls; gives advice clearly and without ambiguity.
• Stakeholder influence and people leadership: confident in challenge, diplomatic in style, able to build trusted peer-level relationships across SC, CW and partner firms, and creates clarity for teams.

Experience and Education

• Significant experience in corporate real estate, asset management, occupier services, account leadership or a comparable regional portfolio role.
• Proven experience leading across multiple markets and coordinating functional teams across Estates, Transactions, Strategy, brokers, advisers and partner teams.
• Experience partnering with senior client stakeholders, regional business leaders, global account leads, local market teams and partner firms.
• Strong capability in governance, risk management, portfolio planning, transaction oversight, executive reporting, issue escalation and cross-functional integration.
• Relevant degree or equivalent professional experience required; banking, financial services real estate, GCNA market or complex matrix account experience is advantageous.

WORK ENVIRONMENT

This job operates in a professional office environment and requires close collaboration across market-based, regional and hub teams. The role routinely uses standard office technology and may require occasional travel between properties, markets or stakeholder locations in varying conditions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for 50% of the time; and extend hands and arms in any direction.

AAP/EEO Statement

Cushman & Wakefield provides equal employment opportunity to all individuals regardless of their race, colour, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, C&W takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.

Other Duties

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Why join Cushman & Wakefield?

Working at Cushman & Wakefield means being part of a growing global company with a strong client base, clear career development, flexible working and a commitment to inclusion.

• Being part of a growing global company;
• Career development and a promote-from-within culture;
• An organisation committed to diversity and inclusion;
• A flexible and agile work environment that supports people to do their best work.

We support continuous learning and development, and aim to create an environment where people can build strong careers while delivering excellent work for our clients.

We have a vision of the future, where people simply belong. We support and celebrate inclusion throughout the year and aim to make diversity, equity and inclusion part of how we work every day.