Visual Merchandising Coordinator F&B

Location: 5Q Croydon, UK

Reports to: Visual Design Project Manager

Contract: Fixed-Term Contract

Your role @CHANEL: Provide administrative support | Data collection and analysis | Information distribution

The role of Visual Merchandising Coordinator is an essential and pivotal part of all the key functions within the Creative team, supporting daily, the processes and functionality of both Visual Design and Visual Merchandising departments, establishing and maximising its efficiencies, project deliverables and as a key liaison between multiple teams. The organisational and administrative aspect of this role is essential from both a budgetary and forecasting perspective, allowing teams to work effectively and efficiently at multiple levels from a cross functional standpoint.

Maintaining and communicating data across the Creative team establishes the role as a key link between the Field and office base functions, ensuring both suppliers and third parties are dealt with efficiently, from a purchasing and process objective. Utilising various systems and tools to create a harmonious workflow across all functions and locations to deliver the highest and most effective Creative installations and initiatives.

What impact you can create at Chanel:

• Maintain up to date VMM journey plans and the effective processing of VMM orders
• Updating the full quarterly stock report which highlights any low or OOS items and issuing this to the Creative Design and Marketing Teams
• Forecasting and Ordering Various permanent global VM elements
• Maintain in store Niche Walls by ordering the correct visuals and arranging factice and deco elements
• Coding Basware invoices as required
• Supervision of projects with the Warehouse Administrator, daily contact to ensure jobs are completed in a timely manner & physically helping to meet deadlines for campaigns & events.
• Creating general training notes and procedures
• Creation of Delivery notes for all goods leaving the VM warehouse, uploading the delivery notes to the Teams workflow document
• Monitoring the VM workflow document to ensure delivery dates are met
• Process Purchase orders across the Visual & Creative Design Team to raise & approve their purchase orders, updating the PO tracker, advising & helping with supplier & finance queries
• Re-order material referenced items from Suppliers & linking SAP vendors to referenced items.
• Arranging courier requests and the efficient booking in of all purchase orders with the Transport department
• Maintaining the Working budget as a cross referencing point
• Supporting and deputising for the Senior Coordinator in their absence
• Attend Meetings and Training sessions when required
• Offer general support to the Field VM team and maintaining VM collections forms, order forms, contact information and to be the main point of contact for the safe store units
• Effective maintenance of office equipment, stationary supplies and general filing systems
• Completing any other tasks deemed appropriate for the role

This is an impact-focused summary of the job and it’s helpful to note that responsibilities listed are not exhaustive; additional and more detailed duties will be shared during the tenure.

What you will bring to the role:

• Fluent in the Microsoft suite of programs (Excel, Word, PowerPoint etc)
• Strong organisational and communication skills
• Excellent written and verbal communication skills
• Highly organised and detail-oriented
• Ability to work proactively in a fast paced and dynamic environment
• Be curious and collaborative
• Team player mindset with the ability to confidently work self-sufficiently

What you will gain from this experience:

• Develop, evolve, and improve your ability to work across various design functions
• Collaborate and engage at various levels including internal and external clients
• To work independently and efficiently on a diverse range of administrative tasks
• You will gain an in-depth knowledge of the function whilst working across the key departments within F&B Creative design department

You are energised by:

• Working in a highly collaborative and global environment
• The opportunity to work within a highly reputable global brand with a strong heritage
• Upholding the guidelines and visual identity of an iconic brand
• Being a part of an extremely passionate team with a common goal
• Working in a fast-paced team that will push you out of your comfort zone

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.