Parts Advisor – Loughborough

Know Your Parts? We Want You!

Salary: from £14.50 per hour – overtime @ time and a half

Monday to Thursday 0800hrs to 1630hrs
Friday 0800hrs to 1530hrs

We are looking for a motivated and customer-focused Parts Advisor to join our busy team at our Volvo Truck and Bus Centre in Loughborough.

This is an excellent opportunity for someone with experience in commercial vehicle, automotive, or truck parts who enjoys delivering outstanding customer service in a fast-paced environment.

We can offer you:

• Generous Company pension plan
• 25 days holiday raising to 30 days with service + bank holidays
• Healthcare plan with access to dental insurance
• Enhanced paternity/maternity/foster leave
• Many benefits for yourself, family and friends including gym memberships, travel, hotel, theme park days +++ many more
• Ongoing Volvo training and career development opportunities

Who are you?

• Experience as a Parts Advisor or Parts Assistant (automotive, truck, or bus industry preferred)
• Hold full driving licence
• Confident communicator with great organisational and IT skills
• A proactive team player who takes pride in delivering quality service
• Knowledge of Volvo systems or commercial vehicle parts is an advantage

What will you be doing:

• Supply parts and components promptly to workshop technicians.
• Identify and source correct parts using electronic catalogues and manufacturer systems.
• Assist with urgent workshop requirements to minimise vehicle downtime.
• Receive, inspect, and process incoming deliveries.
• Serve retail and trade customers professionally and efficiently.
• Provide product advice and technical parts information.
• Handle incoming customer calls regarding parts availability, pricing, and orders.
• Maintain accurate stock records and support stock control activities.
• Participate in stock counts and inventory audits.

Ready for the next move?

Apply today and become part of our team! We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in:

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.