Operations manager nights

Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion parcels and letters annually across the UK and to over 200 global destinations. With 12,000 colleagues, 30,000 couriers and drivers, 8,000 vehicles, and a nationwide network of hubs, depots and fulfilment centres, we combine over 50 years of expertise with the scale and flexibility to support everyone from casual senders to SMEs and major retailers. Driven by our friendly, ambitious and diverse people, we are passionate about delivering exceptional service and offer exciting opportunities across the Evri Group.

We’re Hiring: Operations Manager, Nights | Hemel Hempstead

Location: Hemel Hempstead.

Shift: 4 nights, 9:30pm to 8:00am

At Evri, our vision is to lead the way in creating responsible delivery experiences for everyone, everywhere.

We’re looking for an experienced and driven Operations Manager to join our Hemel Hempstead Depot Management Team. This is a key leadership role where you’ll have the opportunity to make a real impact, leading our night operation, developing our people and delivering a great service for our customers.

The role

As Operations Manager, you’ll take ownership of operational performance, ensuring we deliver against our service, cost, safety and efficiency targets.

You’ll lead from the front, motivating teams, solving problems and making confident decisions in a fast-paced logistics environment. You’ll also proactively identify opportunities to improve the way we work and turn those opportunities into measurable results.

Every depot brings different challenges, but you won’t be tackling them alone. You’ll be supported by an experienced central team, senior managers and a strong network of peers, giving you the backing you need to succeed and continue developing your career at Evri.

What you’ll be responsible for

• Leading the depot operation and supporting teams to deliver an effective, dynamic and results-focused operation.
• Creating a high-performance culture where colleagues feel engaged, motivated and supported to succeed.
• Driving improvements across service, cost, productivity and operational efficiency.
• Ensuring Health & Safety requirements are met, with incidents and concerns appropriately reported, investigated and actions taken to reduce risk.
• Managing transport requirements in line with Operator Licence regulations.
• Managing working hours in line with Working Time Directive (WTD) and Agency Workers Regulations (AWR) requirements.
• Ensuring financial, service and enquiry reporting is completed accurately and within agreed timescales.
• Using management information to identify opportunities and deliver tangible performance improvements.
• Making operational and strategic decisions at pace and confidently following through on agreed actions.

What we’re looking for

You’ll be an experienced operational leader who is comfortable taking ownership and bringing out the best in others.

Ideally, you’ll bring:

• Previous leadership and people management experience, with a strong focus on coaching, motivation and development.
• Experience within logistics, transport, depot operations or third-party logistics.
• A track record of identifying opportunities for improvement and delivering measurable results.
• Confidence working with management information and Excel spreadsheets.
• Strong problem-solving skills and the ability to make effective decisions in a fast-moving environment.
• A full driving licence.
• A CPC National Certificate or equivalent, or a willingness to obtain this through Evri.

Ready to take the next step?

If you’re a hands-on operational leader who thrives in a busy environment, enjoys developing people and is always looking for a better way to deliver, we’d love to hear from you.

Join the Evri family in Hemel Hempstead and help us keep delivering for our customers, our colleagues and our communities.

Apply today and make your next career move with Evri.

Everyone Belongs at Evri GroupWe're committed to creating an inclusive workplace where everyone feels valued, respected and able to succeed.As a Disability Confident Committed Employer, a Silver-accredited Inclusive Employer, and through our partnership with Scope, we're working to make our workplace and recruitment process more accessible for everyone.We encourage candidates to request adjustments at any stage of the recruitment process and there are touchpoints through the application process to do so. Every application is reviewed by a member of our Talent Acquisition team meaning that we don't use AI to screen candidates.At Evri Group, we're building an environment where everyone can be themselves and thrive.