Overview

Element Materials Technology has an opportunity for an experienced Operational Excellence Coordinator to support the continuous improvement of operational processes, enhance efficiency, maintain high service standards, and ensure day-to-day operations run smoothly. The role focuses on identifying process improvements, monitoring performance, supporting operational teams, and ensuring compliance with company policies and procedures.

Working closely with and under the overall direction of the General Manager, the Operational Excellence Coordinator will provide day-to-day coordination and administration of operational activities, support operational personnel with matters ensuring that activities are completed effectively and within required timescales.

Responsibilities

• Identify opportunities to improve processes, reduce inefficiencies, and minimise operational costs.
• Support the implementation of continuous improvement initiatives and best practices.
• Review existing procedures and recommend improvements to enhance productivity and service delivery.
• Monitor key performance indicators (KPIs) and support action plans to improve performance.
• Assist with root cause analysis and corrective actions to prevent recurring issues.

Reporting & Performance Management

• Prepare regular operational reports, dashboards, and performance updates.
• Track service levels, productivity, quality, and operational performance against targets.
• Analyse data to identify trends, risks, and opportunities for improvement.
• Escalate performance concerns and recommend practical solutions.

Stakeholder & Team Support

• Work collaboratively with operational teams, managers, and other departments.
• Support the rollout of new processes, systems, and operational initiatives.
• Assist with staff training, knowledge sharing, and the adoption of improved working practices.
• Liaising with external clients and contract stakeholders.

Operations Support

• Provide day-to-day administrative and operational support to teams and managers.
• Coordinate operational activities to ensure tasks are completed accurately and within agreed deadlines.
• Maintain accurate operational records, reports, trackers, and documentation.
• Support workflow management, resource planning, and resolution of operational issues.
• Liaise with internal departments and stakeholders to ensure effective communication and coordination.

Skills / Qualifications

• Experience in operational management, finance, business operations and process improvement.
• Strong organisational, analytical and problem-solving skills.
• Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint.
• Experience preparing reports, maintaining trackers, and analysing operational data.
• Experience working within an asbestos testing, inspection or consultancy environment.
• Strong communication and stakeholder management skills.
• Ability to identify inefficiencies and recommend practical improvements.

Diversity Statement

At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”.

All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

“If you need an accommodation filling out an application, or applying to a job, please email Recruitment@element.com”