Loss prevention cctv investigator

Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion parcels and letters annually across the UK and to over 200 global destinations. With 12,000 colleagues, 30,000 couriers and drivers, 8,000 vehicles, and a nationwide network of hubs, depots and fulfilment centres, we combine over 50 years of expertise with the scale and flexibility to support everyone from casual senders to SMEs and major retailers. Driven by our friendly, ambitious and diverse people, we are passionate about delivering exceptional service and offer exciting opportunities across the Evri Group.

Location: Barnsley

Salary: £35,000 – £39,000 + Benefits

Contract: Permanent

Hours: Monday – Friday

Vacancies: 2

At Evri, we move millions of parcels through our network, and protecting them is a huge part of what we do.

We’re looking for two Loss Prevention CCTV Investigators to join our team in Barnsley. This is much more than watching CCTV. You’ll combine AI-powered CCTV technology, parcel tracking data and investigative intelligence to uncover theft, identify suspicious behaviour and spot emerging risks across our UK network.

You’ll follow the evidence, piece together what happened and turn data and footage into intelligence that helps protect our people, parcels and business.

What you’ll be doing

• Using AI-enabled CCTV technology to identify suspicious activity, theft and emerging patterns across our network.
• Leading investigations into parcel loss, internal theft and organised dishonesty from initial intelligence through to outcome.
• Tracking parcels through their journey and using CCTV and operational data to establish where and how losses occurred.
• Analysing loss data, claims, customer complaints and operational information to identify high-risk locations and trends.
• Using AI video search tools to quickly locate people, vehicles, incidents and behaviours relevant to investigations.
• Building clear investigative timelines, evidence packs and professional case reports.
• Identifying repeat offenders, organised patterns and vulnerabilities before they develop into larger losses.
• Supporting disciplinary and criminal investigations, including engagement with law enforcement where appropriate.
• Working closely with Loss Prevention, Operations, Fraud, HR, Legal and Data teams across Evri.
• Turning investigation findings into practical recommendations that help prevent future losses.

What we’re looking for

You’ll ideally have experience within Loss Prevention, Security, Investigations, Intelligence, Fraud Prevention or Law Enforcement, with the confidence to handle sensitive investigations objectively and professionally.

You’ll be comfortable reviewing CCTV and working with data to spot patterns and anomalies. Strong investigation and report-writing skills are important, as is the ability to manage several cases at once without losing attention to detail.

Experience within logistics, parcel delivery, retail, transport or distribution would be a real advantage, as would previous exposure to AI-powered CCTV or video analytics technology.

You’ll also need a good understanding of GDPR, data protection and CCTV governance, alongside strong Microsoft Office skills. Experience with Excel, Power BI or similar reporting tools would be beneficial.

Why this role?

This is an opportunity to work at the intersection of technology, intelligence and investigation within one of the UK’s largest parcel networks.

You won’t simply respond to incidents after they happen. You’ll use AI, CCTV and data to understand where the next risk could be, helping Evri move towards a more proactive, intelligence-led approach to loss prevention.

If you enjoy investigating, spotting what others miss and following the evidence until you understand exactly what happened, we’d love to hear from you.

Everyone Belongs at Evri GroupWe're committed to creating an inclusive workplace where everyone feels valued, respected and able to succeed.As a Disability Confident Committed Employer, a Silver-accredited Inclusive Employer, and through our partnership with Scope, we're working to make our workplace and recruitment process more accessible for everyone.We encourage candidates to request adjustments at any stage of the recruitment process and there are touchpoints through the application process to do so. Every application is reviewed by a member of our Talent Acquisition team meaning that we don't use AI to screen candidates.At Evri Group, we're building an environment where everyone can be themselves and thrive.