Welcome to Haleon

We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

Background & Programme Context

The Commercial Digital Services Value Pool, within Haleon's Digital & Technology Function, represents a major enterprise-wide transformation effort aimed at unlocking more than £250m in commercial benefits over 3–5 years, enabled by over £100m in targeted digital investment.

Within this portfolio, the Go To Market Transformation Programme is a strategic multi-year initiative designed to modernise how Haleon engages customers, pharmacies, healthcare professionals and retail partners through digitally enabled commercial capabilities.

As consumer expectations evolve and retail environments become increasingly competitive, Haleon requires modern capabilities that enable commercial and field teams to execute with greater precision, visibility and effectiveness. Success depends upon empowering teams with integrated customer insights, intelligent recommendations and connected engagement capabilities that drive consistency and performance across global markets.

The programme supports Haleon's ambition to transform commercial execution through digitised field activities, enhanced customer engagement, AI-powered decision support and in-store execution excellence. By combining CRM capabilities, pharmacy engagement experiences, image recognition, retail execution capabilities and Next Best Action recommendations, the programme aims to improve sales force effectiveness, strengthen customer relationships and optimise commercial performance across global markets.

Key Responsibilities

• In-Store Execution & NBA Portfolio Leadership & Ownership
• Retail Execution & Intelligent Decisioning Transformation
• Adoption, Readiness & Value Realisation
• Delivery Excellence & Governance
• Cross-Functional Leadership

Qualifications & Experience

Basic Qualifications

• Significant experience leading enterprise-scale commercial transformation, retail execution or sales effectiveness programmes.
• Proven track record delivering complex, multi-market digital, data and AI-enabled transformation initiatives across global organisations.
• Experience leading operating model, process, capability and technology-enabled transformation programmes.
• Experience delivering capabilities related to Retail Execution, Field Force Effectiveness, Sales Automation, Image Recognition or Intelligent Decisioning.
• Strong stakeholder management, communication and influencing skills across senior leadership and cross-functional teams.
• Experience managing large-scale programmes with multiple delivery teams, vendors and business stakeholders.
• Strong programme governance, portfolio management, risk management and delivery leadership capabilities.
• Demonstrated ability to drive adoption, business change and value realisation alongside technology delivery.

Preferred Qualifications

• Experience implementing Retail Execution, Image Recognition, Computer Vision, Next Best Action or AI-enabled commercial solutions.
• Experience working with advanced analytics, machine learning and data-driven commercial decisioning capabilities.
• Experience working within consumer healthcare, FMCG, retail or other highly execution-focused industries.
• Knowledge of commercial operating models, retail execution disciplines, field force effectiveness and digital transformation frameworks.
• Certification in SAFe, PMP, Prince2 Agile or equivalent programme and delivery methodologies.
• Experience leading business readiness, organisational change management, deployment and adoption programmes across global markets.

Location

This role is based in: UK

Job Posting End Date

2026-11-06

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people.