Company Description

Why Warwick Castle?

This is a unique opportunity to build your hospitality career within one of the UK's leading visitor attractions. Every day brings something different, and you'll be part of a team dedicated to creating unforgettable experiences for guests from around the world.

Job Description

Full Time | 40 Hours Per Week | £29,000 Per Annum

Do you have a passion for hospitality, guest experience, and leading successful teams?

We are looking for an enthusiastic and driven Accommodation Assistant Food & Beverage Manager to join our team at the iconic Warwick Castle Resort, CV34 4QU. This is a fantastic opportunity for a hospitality professional who enjoys leading teams, delivering exceptional guest service, and ensuring the smooth operation of busy restaurant and food & beverage outlets.

Working at Warwick Castle offers a unique and exciting environment, with the energy of a world-famous resort and the opportunity to create memorable experiences for hundreds of guests every day.

What's in it for you?

• £29,000 per annum
• Full-time, permanent position
• Merlin Magic Pass - free entry for you and your family across Merlin Entertainments attractions (worth £1,000+)
• On-site discounts across Merlin attractions
• Benefits app including hundreds of discounts, online GP access, mental health support, and Employee Assistance Programme
• Generous annual leave entitlement
• Free on-site staff parking
• Excellent career development opportunities across 400+ UK locations
• Ongoing training and leadership development
• Opportunity to work within one of the UK's most recognisable visitor attractions

What you'll be doing

• Overseeing the daily operation of hotel restaurants, ensuring they are fully prepared for service and delivering exceptional guest experiences
• Leading, motivating, and supporting Food & Beverage teams to achieve high standards of service
• Managing escalated guest queries and complaints professionally and efficiently
• Monitoring performance against KPIs and supporting initiatives to maximise revenue and guest satisfaction
• Controlling costs, stock levels, and waste across outlets
• Ensuring compliance with Food Safety, Health & Safety, and company operating standards
• Supporting the recruitment, induction, training, development, and performance management of team members
• Maintaining a positive, engaging, and customer-focused working environment
• Assisting in driving continuous improvement and operational excellence throughout the department

Qualifications

• Experience in a Food & Beverage leadership role, ideally across multiple restaurants or outlets
• Background within a high-volume restaurant, hospitality, leisure, or quick-service environment
• Strong leadership and people management skills
• Organised and confident working in a fast-paced operation
• Passion for delivering outstanding guest experiences
• Excellent communication and problem-solving abilities
• Experience managing performance, stock control, and operational costs
• Flexible approach to working evenings, weekends, and varying shift patterns when required

Additional Information

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive.

As a proud Disability Confident Employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.

We are an Armed Forces Friendly organisation and proud signatory of the Armed Forces Covenant. We welcome applications from veterans, service leavers, cadet forces adult volunteers, reservists and military families.

For roles requiring security clearance, any offer of employment will be conditional upon the successful completion and maintenance of the required level of security clearance. Applicants must meet the relevant eligibility and residency requirements applicable to that level of clearance.

We are committed to safeguarding and promoting the welfare of children and young people, and we expect all employees and workers to share this commitment. Where relevant to the role, safer recruitment checks will apply, including references and an enhanced DBS check in line with Keeping Children Safe in Education (KCSIE).

We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any adjustments or have any questions, please reach out to our recruitment team – recruitment@aramark.co.uk

Join us in fostering a workplace where everyone can achieve their full potential.

All applications will be treated in the strictest confidence.