Traffic/shipping coordinator

Office based in Sophia Antipolis, Valbonne, France

Key Responsibilities:

• Receive, inspect, and process inbound shipments, including RMA and evaluation units.
• Pick, pack, label, and ship outbound orders for all order types (RMA/Eval)
• Coordinate with carriers and logistics providers.
• Perform loading, unloading, pallet preparation, stock movements, and proper product storage.
• Process inventory transactions, stock transfers, and serialized asset movements while maintaining inventory accuracy.
• Perform physical inventory counts and investigate and resolve inventory discrepancies.
• Process RMA returns and replacements and verify returned products against system records.
• Prepare shipping, commercial, and customs documentation and follow import/export and Global Trade -Compliance requirements.
• Maintain accurate records in ERP, FortiCare, and other company systems.
• Maintain a safe, clean, and organized warehouse and ensure proper waste disposal and recycling.
• Work with internal teams, carriers, and customs brokers to resolve shipping and operational issues and support continuous improvement.

Skills & Qualifications:

• Experience in warehouse, logistics, supply chain, or RMA operations.
• Knowledge of inventory management principles and warehouse processes.
• Familiarity with ERP systems and Microsoft Office applications.
• Strong attention to detail and organizational skills.
• Good communication skills and ability to work with cross-functional teams.
• Basic understanding of import/export and trade compliance requirements is an advantage.
• Good written and verbal English skills are required. + local language