Job Title: Production Supervisor

Location: Santiago, DR

GENERAL DESCRIPTION OR PURPOSE OF JOB:

Supervise and manage the work in the Production area, trying to meet the production goals in time and quality and avoiding incidents in the process. Provides help and assist in all the activities related to the department.

RESPONSIBILITIES / ESSENTIAL FUNCTIONS:

• Organize, classify and prioritize the orders assigned to the department.
• Distribute and assign the work to the operators in the area, supporting them while they execute it.
• Ensure that the order is completed within the time and with the quality required by the client.
• Ensuring the proper use of materials, avoiding waste and optimizing costs.
• Maintain control of orders digitally by feeding the ERP system database.

JOB REQUIREMENTS/SPECIFICATIONS:

Note that (i) computer literacy and working-level skill with the basic MS Office suite (Word, Excel, Outlook, Explorer), (ii) good verbal and written communication skills, (iii) good interpersonal skills, and (iv) the ability to work well both individually and in a team environment are default requirements for all Jostens exempt and salaried nonexempt employees.

SUPERVISORY RESPONSIBILITIES:

IN ANY JOB WITH SUPERVISORY RESPONSIBILITIES, THE FOLLOWING ARE AN EXPLICIT PART OF THE INCUMBENT’S RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:

• Participate in decisions related to the selection, promotion, transfer, pay and discipline of assigned personnel.
• Clearly communicate job duties and responsibilities to enable individuals to proceed with certainty in the performance of their positions.
• Monitor the work performance of assigned personnel on a continual basis; conduct effective performance reviews; take corrective action whenever necessary and, where necessary, work with HR Generalists to establish performance improvement plans.
• Support the development of assigned personnel’s skills and abilities, and demonstrate by personal example the desired standards of conduct (Jostens values) and work performance.
• Identify and resolve skill gaps and succession issues.
• Administer Company policies with regard to discipline, absenteeism, etc., in a fair and equitable manner, and fully document all incidents and actions taken.
• Involve assigned HR Generalist on compliance issues such as pay equity, equal opportunity in hiring and promotions, and proper procedures for hiring, terminations, lay-offs, etc.

Required:

• High school graduated
• + 5 years of experience in similar position
• Strong leadership skills

Preferred:

• College student/graduated (industrial Engineer)
• Able to understand English as basic level

About Jostens:

Jostens leads the student commemoration market and has been serving local communities for over 125 years. We work with thousands of K-12 schools, colleges and universities each year, and have the honor of partnering with beloved sports teams and esteemed organizations across the country. Our iconic products — like yearbooks, letter jackets, class jewelry and championship rings — keep meaningful traditions alive and inspire millions of people to celebrate their unique stories, milestone moments and biggest accomplishments every year. We have 13 first-class facilities across the globe, from North America to the Caribbean. Watch a short video about us here https://f.io/HIAsH659.

Jostens is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.