Senior manager, campaign design - store creative

We are looking for a highly creative and experienced Campaign Design Manager to join our Campaign Creative team in Copenhagen.

In this role, you will transform global campaign ideas into immersive and engaging retail experiences. From windows and in-store creative to activations, installations and pop-ups, you will shape how campaigns come to life across the physical customer journey, ensuring every touchpoint feels connected, inspiring and unmistakably on brand.

You will combine strategic creative thinking with hands-on leadership, guiding projects from concept to implementation-ready toolkits while collaborating with cross-functional teams, external partners and creative specialists.

What you will do

• Drive retail campaign experiences
• Translate global campaigns and brand direction into compelling retail concepts.
• Create cohesive experiences across windows, stores, activations, installations and pop-ups.
• Develop concepts that balance creativity, customer engagement and commercial impact.
• Explore new formats, materials and creative collaborations that elevate brand storytelling.
• Ensure solutions are scalable globally while remaining flexible for local markets.
• Lead global campaign toolkits
• Develop and define creative direction for global retail campaign toolkits.
• Create clear, inspiring guidance that supports local adaptation and execution.
• Partner closely with key stakeholders to ensure creative intent is maintained from concept through implementation.
• Lead and develop creative talent
• Inspire, coach and develop a multidisciplinary creative team.
• Guide concept development and provide constructive creative feedback.
• Foster a culture of curiosity, experimentation and high creative standards.
• Partner across the business
• Collaborate with Communications, Operations, Product Design and other key functions to deliver cohesive campaign experiences.
• Present concepts and recommendations to senior stakeholders.
• Work with external agencies, artists and production partners to bring ideas to life.
• Deliver from concept to execution
• Lead projects through concept development, prototyping and production handover.
• Balance creative ambition with timelines, budgets and operational realities.
• Manage multiple campaign workstreams while maintaining exceptional attention to detail.

Who you are

You are a creative leader with a passion for physical retail and experiential design. You understand how to turn campaign ideas into engaging customer experiences and are equally comfortable defining the big-picture vision and refining the details that make execution exceptional.

You thrive in a global environment, build strong relationships across diverse stakeholder groups and know how to bring people together around a shared creative direction.

We imagine you bring

• Significant experience, typically gained over 8+ years, in retail design, visual merchandising, spatial design, experiential design, or a related creative discipline.
• Experience creating retail experiences for premium, fashion, jewellery, lifestyle or other design-led brands.
• A strong portfolio demonstrating both conceptual thinking and executed work.
• Experience translating campaign or brand ideas into physical retail environments.
• Strong stakeholder management and presentation skills.
• Experience leading or mentoring creative teams.
• Knowledge of the end-to-end process from concept through production and implementation.
• Proficiency in Adobe Creative Suite and related creative tools.
• Professional fluency in English.

What will make you stand out

A portfolio that demonstrates how you have transformed ideas into compelling physical experiences, connecting storytelling, product, space and customer interaction. We're looking for someone who can combine creative vision, leadership and execution, bringing bold ideas to life at a global scale.

About Pandora

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewellery with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025.

You will join a global brand known for combining creativity, craftsmanship and innovation, helping shape inspiring customer experiences that connect people with the stories behind our jewellery. As part of Pandora's Campaign Creative team, you will have the opportunity to influence how our campaigns come to life in stores around the world, creating meaningful moments for millions of customers every day.