Harman
Harman·2 days ago

Principle engineer, customer engineering

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Location

onsite, Shanghai, Shanghai, China

Commitment

Full Time

Level

Senior (5+ years)

Required skills

Automotive engineeringInfotainment systemsADASElectrical engineeringSoftware engineeringTechnical troubleshootingProduct developmentSystem integrationCalibrationValidationVehicle launch supportCommunicationProblem solvingProject coordinationTechnical analysis

Job Description

A Career at HARMAN Automotive

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career.

  • Engineer audio systems and integrated technology platforms that augment the driving experience
  • Combine ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence
  • Advance in-vehicle infotainment, safety, efficiency, and enjoyment

About the Role

As a Customer Engineering Engineer, you will act as a senior technical expert and customer-facing technical interface support for the development, integration, and production launch phases of Harman’s products into customer vehicles. The specific responsibilities of you can include providing customer engineering interface, troubleshooting defects, supporting vehicle builds, calibration and validation, supporting vehicle launch, and supporting software releases and product upgrades. This will change depending on the customer, product, and phase of development/launch.

What You Will Do

  • Main electrical and software engineering interface between Harman Engineering team and customer to ensure effective communication, timely issue resolution, and customer satisfaction.
  • Coordinate Harman internal alignment meetings to ensure voice of the customer is understood and considered
  • Track and drive technical issue analysis, troubleshooting, and closure.
  • Support and facilitate the resolutions of technical difficulties/problems e.g. by involving the appropriate subject matter experts.
  • Support the investigation and resolution of urgent issues reported from customer manufacturing plants and dealership service centers.

What You Need to Be Successful

  • Bachelor’s Degree in Engineering
  • At least 6 years of Engineering experience in automotive
  • Familiar with Automotive electronics and/or ADAS
  • Knowledge and experience with automotive electrical, software, supporting product development, testing, and release
  • Experience in problem solving complex technical issues with electronic products being integrated into vehicles
  • Ability to summarize complex situations and communicate effectively internally and externally
  • Ability to work autonomously and operate with limited guidance/supervision
  • Excellent communication and interpersonal skills
  • Be willing to work in Customer office, manufacturing facility

Bonus Points if You Have

  • Experience working at an automotive Tier 1
  • Experience in ADAS design
  • Fluent in customer’s language and familiar with customer culture
  • Direct experience with the applicable customer

What Makes You Eligible

  • You are willing to travel, if necessary

What We Offer

  • Flexible work environment, allowing for full-time remote work one day per week for positions that can be performed outside a HARMAN or customer location.
  • Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
  • Extensive training opportunities through our own HARMAN University
  • Competitive wellness benefits
  • Access to HARMAN Campus Fitness Center and Cafeteria
  • “Be Brilliant” employee recognition and rewards program
  • An inclusive and diverse work environment that fosters and encourages professional and personal development

About HARMAN: Where Innovation Unleashes Next-Level Technology

Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.

Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other.

If you’re ready to innovate and do work that makes a lasting impact, join our talent community today!

Important Notice: Recruitment Scams

Please be aware that HARMAN recruiters will always communicate with you from an '@harman.com' email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in '@harman.com' about a job with HARMAN, please cease communication immediately and report the incident to us through: harmancareers@harman.com.

You Belong Here

HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.

HARMAN is proud to be an Equal Opportunity employer. HARMAN strives to hire the best qualified candidates and is committed to building a workforce representative of the diverse marketplaces and communities of our global colleagues and customers. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. HARMAN attracts, hires, and develops employees based on merit, qualifications and job-related performance.(www.harman.com)

HARMAN is committed to providing reasonable accommodations to applicants with disabilities. If you need assistance or an accommodation during the application process, please contact us at harmancareers@harman.com. Requests will be considered on a case-by-case basis in accordance with applicable law.

Ready to join the team?

Apply now