Overview

MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market.

The Windows & Device Sales team transforms how the world interacts with AI through the Windows Platform, devices and Microsoft Cloud services. We lead Sales and Go-To-Market for the Windows devices business, delivering transformative AI-powered devices and cloud experiences with our partner ecosystem for customers around the world.

As a Surface Specialist, you will act as the Surface sales leader and technical product expert for your assigned accounts. You will drive new revenue growth across the Surface device and accessories portfolio, manage pipeline, and lead with excellence in sales execution. You will orchestrate customer engagements, influence decision makers, and collaborate across Microsoft and partner teams to solve customer challenges and help deliver digital transformation powered by Microsoft Surface and Microsoft 365.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Lead customer sales strategy for complex, high-value opportunities, aligning secure AI and cloud solutions to customer priorities and building trusted relationships with senior decision makers to accelerate transformation, adoption, and business value.
• Develop and execute growth strategies using customer, market, competitive, and whitespace insights to identify new opportunities, differentiate Microsoft solutions, and shape sales plays that advance customer business objectives.
• Lead sales and consumption pipeline performance, leveraging AI-enabled forecasting, usage, renewal, and propensity insights to improve forecast accuracy, accelerate deals, drive expansion, and support predictable customer renewals.
• Orchestrate and influence cross-functional and partner teams throughout the sales lifecycle, activating co-sell motions, removing blockers, managing risk and handoffs, and coaching others to strengthen sales execution and customer outcomes.

Qualifications

Required/minimum qualifications

Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 6+ years experience in technology-related sales or account management OR equivalent experience.

Additional or preferred qualifications

Master's Degree in Business Administration (i.e., MBA), Information Technology, Information Security, or related field AND 8+ years experience in technology-related sales or account management OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 12+ years experience in technology-related sales or account management OR equivalent experience.

6+ years solution or services sales experience. Experience selling enterprise technology solutions and managing complex, large-scale sales opportunities with enterprise customers. Experience selling hardware or device solutions, including working with OEMs, manufacturers, channel partners, resellers, or distributors. Demonstrated experience navigating complex enterprise sales cycles, with the ability to manage strategic customer relationships and drive high-value opportunities.

Salary Information

Solution Area Specialists IC5 - The typical base pay range for this role across Canada is CAD $142,800 - CAD $214,900 per year.

Find additional pay information here: https://careers.microsoft.com/v2/global/en/canada-pay-information.html

Microsoft est un employeur offrant l’égalité d’accès à l’emploi. Tous les candidats qualifiés seront pris en considération pour l’emploi, sans égard à l’âge, à l’ascendance, à la citoyenneté, à la couleur, aux congés médicaux ou familiaux, à l’identité ou à l’expression de genre, aux renseignements génétiques, à l’état d’immigration, à l’état matrimonial, à l’état de santé, à l’origine nationale, à un éventuel handicap physique ou mental, à l’affiliation politique, au statut de vétéran protégé ou au statut militaire, à la race, à l’ethnie, à la religion, au sexe (y compris la grossesse), à l’orientation sexuelle ou à toute autre caractéristique protégée par les lois, ordonnances et règlements locaux applicables.

Si vous avez besoin d’aide avec des accommodements religieux et/ou d’un accommodement raisonnable en raison d’un handicap pendant le processus de candidature, apprenez-en plus sur la demande d’accommodement.