Parking Attendant - Ottawa, Dow's Lake 880 Carling Ave

Application Deadline: 12 November 2026

Department: Operations - Field(OPS001)

Employment Type: Full Time

Location: I11-199_880 Carling Avenue

Reporting To: Parking Site Manager

Compensation: CA$19.22 - CA$20.95 / hour

Description

Location: Ottawa Civic Hospital, Dow's Lake - 880 Carling Ave.

Shifts: Monday - Friday, 1pm - 9pm

Fluently Bilingual - English and French required

At Reimagined Parking, we believe great people drive great results. That’s why we prioritize our teams, champion a positive culture, and relentlessly pursue excellence. We are currently seeking a Lot Attendant to support the day-to-day operations of our parking facilities.

The Lot Attendant performs a variety of tasks to ensure a smooth operation of the parking facility, while delivering service that exceeds our customer/client’s expectations. Depending on the needs of the location, the Lot Attendant is responsible for greeting guests, issuing tickets, completing car counts, and ensuring facility cleanliness. The Lot Attendant works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that cleanliness as well as safety standards are met at all times.

Key Responsibilities

• Greet arriving and departing guests in a friendly and courteous manner.
• Act as traffic controller to direct incoming guests to available parking spaces.
• Perform vehicle counts on location throughout shift to ensure garage does not over fill available spaces.
• Ensure vehicles are parked according to lot layout, spacing, and site instructions.
• Distribute parking validation instructions or signage information when applicable.
• Adjust cones, barriers, and directional signage as needed.
• Control traffic at entrances and exits as needed.
• Monitor pedestrian crossings and ensure safe vehicle-pedestrian interaction.
• Provide assistance to guests who have forgotten where they parked.
• Pick up litter, debris, or objects that could damage vehicles or cause hazards.
• Assist with seasonal tasks (rain prep, heat precautions, storm readiness).
• Use respectful communication to assist guests with their questions, problems, and concerns, relay information to Operations Manager or Shift Lead as necessary.
• Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead.
• Follow established safety protocols at all times.
• Communicate professionally at all times with guests, clients, and teammates.

Skills, Knowledge and Expertise

• Basic problem-solving skills and attention to detail.
• Ability to follow safety procedures and report hazards.
• Excellent customer service and communication skills.
• Ability to verbally communicate with guests.
• Previous customer service experience, preferred.

REQUIREMENTS:

• At least 18 years of age.
• Fluently Bilingual - English and French required.
• Ability to work flexible schedules, including nights, weekends, holidays, and special events.
• Must successfully pass a background check, in accordance with company policy and applicable laws.
• Must be authorized to work in the Canada and able to provide documentation verifying eligibility, as required by law.

PHYSICAL DEMANDS:

Sit and stand for extended periods of time, sometimes for entire duration of shift.

WORKING CONDITIONS:

Work is performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes.

OTHER DUTIES:

Please note this job description is not designed to cover or contain an all‐inclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits

(Full Time or Part Time)

UNION: If this position is union‑represented, employment terms, benefits, and conditions are governed by the applicable Collective Bargaining Agreement (CBA).