Company Description

RUSM

Founded in 1978, Ross University School of Medicine (Ross Med) prepares skilled, practice-ready physicians to lead within the U.S. healthcare system, supported by a network of more than 16,000 alumni.

Ross Med is committed to expanding access to opportunities across the medical profession and offers students from a wide range of backgrounds the opportunity to pursue a Doctor of Medicine degree. Students complete their foundational studies in Bridgetown, Barbados, before completing their clinical training in one of our affiliated teaching hospitals throughout the U.S.

Visit medical.rossu.edu for more information, and follow RUSM on Instagram, Facebook and LinkedIn.

Job Description

Opportunity at a Glance

This position serves as a key leader within student affairs to design and lead a variety of student development initiatives critical to enhancing the student experience and long-term student success. Primary responsibilities include creation and delivery of co-curricular student development programming as well initiatives related to student personal and professional development. The colleague will work closely with all faculty and staff in Barbados and abroad to provide proper student support to enhance their ability to succeed.

Responsibilities

The Senior Student Development Advisor reports to the Assistant Dean, Student Affairs and has primary responsibility in the following areas:

• Student Development
  • Develop and supervise projects and initiatives that support the overall goals and objectives within student affairs.
  • Leads and/or contributes to the development, implementation, evaluation, and student leader hiring/training (where applicable) of Student Development programming and initiatives including White Coat Ceremony, Friends and Family Weekend, Continuing Student Orientation, Student Ambassadors, perspective student campus visits, Faculty Mentoring, Journey to Medicine programming series, Learning Communities, and orientation/transition sessions to assist students smoothly move through the program.
  • Assists in management and monitoring of student affairs content on various internal/external sites.
  • Will lead and support all student development programming in absence of manager.
  • Drive the collection and assessment of data to shape quality improvement of all student development initiatives.
  • Actively monitor and respond to student queries in Salesforce.
  • Manage loss of Financial Aid Appeal process.
  • Leadership role in coordinating the use of Insight, RUSM’s student advising and support database.
• Student Personal and Professional Development and Accountability
  • Work with the Office of Student Conduct to oversee the education and enforcement of professionalism standards RUSM students with primary focus on Medical Sciences Campus.
  • Meet with students 1:1 and in small groups to investigate, assess the merit of, and adjudicate student conduct reports.
  • Identify and lead student professionalism and professional identity educational sessions for students and colleagues.
  • Contribute to the updates for the RUSM Student Handbook; recommend, implement, and where applicable enforce policies and procedures as they relate to the student experience and environment.
  • Work with and provide guidance to RUSM Grievance Committee and Student Honor Council.
  • Eligibility checks for student leadership positions such as: Ambassadors, Honor Council, Peer Mentors, SGA.
  • Ability to interpret policies in order to advise and train students, faculty, and staff appropriately.
  • Assist with holding students accountable to new and continuing student arrival and check-in process as needed.
  • Assistance with oversight of the Special Circumstances Committee and all necessary processes to successfully uphold the charge of the committee.
• Student Support, Wellbeing & Crisis Response
  • Assist with student emergency support – including some after-hours work.
  • Work with and support RUSM Behavioral Intervention/Care Team.
  • Support after-hours Student Affairs activities as needed.

Additional Responsibilities

Performs other duties as assigned. Complies with all policies and standards.

Qualifications

Master's Degree in a field to perform the job successfully (prefer a degree in higher education administration, college personal, human development, counseling or closely related field). Required. Background in medical education Preferred.

Knowledge, Skills and Abilities

Knowledge of and/or experience in student advising, academic advising, career advising, student programing, study abroad programs, graduate programs, orientation and transition programs, etc. Incumbent should possess good verbal and presentation skills. Background in medical education preferred. Excellent computer skills including Microsoft Office. Ability to work independently. Able to prioritize and work under pressure. Leadership – with a coaching and mentoring approach. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully. Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance in a friendly, courteous and professional manner. Interpersonal - Focuses on solving conflict; Maintains confidentiality; Responds calmly to stressful situations/incidents. Communication - Speaks clearly and persuasively; writes clearly and informatively. Team Work - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality.

Computer Skills:

To perform this job successfully, an individual should have knowledge of social media systems; Microsoft Office Suites; data management systems.

Additional Information

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation

Department: Student Support