Operational Process Analyst

Description - Responsible for the end-to-end management of technical and commercial proposals for public and private sector clients, supporting solution portfolios across business in HP. Led complex RFP, RFQ, and bid management processes, ensuring efficient workflow coordination, stakeholder alignment, approval governance, and mitigation of contractual and legal risks. Developed competitive, customer-centric proposals and technical solutions that aligned business objectives with client requirements, contributing to customer satisfaction and revenue growth. Maintained compliance with pricing policies, approval frameworks, and corporate governance standards.

Conducted post-submission and post-award reviews to identify improvement opportunities, optimize proposal strategies, increase win rates, enhance operational efficiency, and strengthen cross-functional collaboration and strategic alignment.

Key Skills:

• Bid & Proposal Management (RFP/RFQ/RFI)
• Commercial & Technical Solution Development
• Contractual and Risk Assessment
• Stakeholder Management
• Cross-Functional Project Coordination
• Pricing Governance & Compliance
• Process Optimization
• Customer Success & Strategic Planning
• Executive Communication and Negotiation

Education & Experience Recommended

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 2-4 years of work experience, preferably in sales, operations management, project management, process improvement, or a related field or an advanced degree with little or no work experience.

Impact & Scope

Impacts immediate team and acts as an informed team member providing analysis of information and limited project direction input.

Complexity

Responds to routine issues within established guidelines.

Disclaimer - This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.