Overview & Responsibilities

Purpose of the Job:

Lead moderate-to-complex improvement initiatives across a site, region, or end-to-end value stream (manufacturing and/or service). Provide facilitation and coaching to cross-functional teams, standardize best practices, and drive sustained performance improvements. The position is to coordinate and lead a wide range of activities that are designed to improve on-time delivery, productivity, quality, cost, safety, and/or environmental performance. The position will assist in the evaluation process, justification of improvements, and with carrying out the implementation plan.

Focus: deliver multi-functional results and mentor others in CI methods.

Background and Experience:

Education: Bachelor’s degree in Engineering, Business, Operations, Supply Chain, or related field (or equivalent experience). Degrees or Advanced Degrees with an emphasis on Lean Manufacturing, Six Sigma, Operational Excellence considered a plus.

Experience: 5–8+ years delivering CI / process excellence results, including cross-functional projects, change adoption, and sustainment.

Certifications: Lean / Six Sigma Black Belt preferred (or equivalent advanced certification).

Skills:

• Advanced facilitation (value stream mapping, rapid improvement events, daily management coaching).
• Strong analytical capability (process capability, root cause analysis, basic statistics) and storytelling with data.
• Coaching and influencing without authority; experience working with leaders and frontline teams.
• Project and change management skills; ability to manage risk and stakeholder expectations.
• Experience standardizing and replicating improvements across departments or sites.
• Strong written and verbal communication; ability to work in cross-functional teams.
• Comfortable working in shop floor, repair center, or field service environments as required.
• Process and leadership-oriented mindset.
• Meeting facilitation and training skills required.

Nature of the Job:

• Lead cross-functional improvement initiatives and value stream mapping across end-to-end processes.
• Apply advanced Lean / Six Sigma methods to improve capability, quality, delivery, and cost.
• Coach teams on problem-solving and CI tools; mentor junior CI practitioners.
• Drive replication of best practices across sites/regions; establish control plans.
• Partner with IT/Analytics to enable data-driven process improvements where applicable.
• Aid deployment of business strategies throughout the organization ensuring alignment of improvement initiatives.

Specific Job Responsibilities/Competencies:

• Lead complex projects and value-stream improvements.
• Coach cross-functional teams; mentor junior CI practitioners.
• Establish control plans and measurement systems for sustainment.
• Identify replication opportunities and deploy best practices.
• Advanced Lean/Six Sigma; strong facilitation and influence.
• Strategic thinking; ability to connect work to business outcomes.
• Risk management; resilience in ambiguous environments.
• Communicate in a professional, positive, courteous manner at all times with all levels of the business.

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