Cards / payments specialist

Position Description:

We are seeking an experienced Business Analyst with a background in the cards industry, gained at a card scheme, an issuing or acquiring bank, or a card processor, and with sound knowledge of the Belgian cards market. The Business Analyst will translate the requirements of issuers, acquirers and card schemes into clear functional specifications and will support delivery teams through change on card platforms, including new product launches, scheme mandates, processor migrations and regulatory updates.

Candidates should have at least six years of relevant experience and a thorough understanding of the four-party model, authorisation flows, clearing and settlement, and scheme rules, including concepts such as interchange fees, chargebacks and BINs. Experience with Wero or Apple Pay is an advantage.

What will you do

• Analyse current business and IT processes, clarify pain points and define target improvements for systems across areas such as payments, cards, KYC/AML, asset management, risk or insurance.
• Gather, challenge, document and maintain business and functional requirements.
• Define project scope, planning, budget and resourcing.
• Manage dependencies, risks and issues, and follow up the business case from initiation through to closure.
• Produce process flows, use cases, functional specifications, impact assessments and acceptance criteria, while maintaining traceability from business need to delivered solution and reporting progress to sponsors and governance bodies.
• Ensure that requirements and deliverables comply with applicable financial-sector regulations (e.g. MiFID II, Basel, AML/KYC, GDPR, DORA), data integrity expectations and internal governance. Support audit-readiness documentation.
• Facilitate workshops and interviews with business users, Risk & Compliance, IT teams, vendors and project partners.
• Manage contractors and vendors (Time & Material and fixed-price contracts) and act as first point of contact for the project sponsor.
• Prepare test scenarios, support User Acceptance Testing and review results.
• Coordinate release readiness, rollback planning, documentation, knowledge transfer and handover to service and operations teams.

Required Skills & Experience

• Typically 4 to 8 years in banking, insurance, asset management or other financial services environments, including at least 3 years combining business analysis and/or project management.
• Practical exposure to one or more areas such as Payments, Cards, KYC/AML, Core Banking, Asset Management, Risk & Compliance, Trading/Capital Markets, Insurance Operations or Regulatory Reporting.
• Proven experience gathering and validating requirements, planning projects, tracking budgets and risks, and writing functional specifications and acceptance criteria.
• Ability to understand how process, system or regulatory changes affect users, controls, data and connected teams, and to structure complex topics into workable delivery plans.
• Confident leading analysis and delivery activities independently while partnering effectively with sponsors, Risk & Compliance, architects and IT delivery teams.
• Master's degree in Information Technology, Business Administration, Finance, Economics, Engineering, or equivalent professional experience.

Languages

Dutch and English are mandatory (C1 level or higher). French is a strong plus.

Why CGI?

CGI is one of the world’s largest IT consulting companies. In Belgium, we work on impactful projects for, among others, governments, banks, and organizations in infrastructure, energy, and industry—projects that affect the daily lives of millions of people. We combine local involvement with global expertise and work in small, self-managing teams where diversity and inclusion are central. We look forward to your contribution to our team. Join our team of experts and apply now! We will contact you as soon as possible.

For questions about the application process, you can contact Nick Damen, Recruitment Business Partner, at nick.damen@cgi.com. We do not work with external recruitment agencies. Unsolicited acquisition is therefore not appreciated. #LI-ND1

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action. In 1976 opgericht als een familiebedrijf, is CGI vandaag de dag een van de grootste onafhankelijke zakelijke en ICT-dienstverleners ter wereld. Bij ons draait het om ownership, teamwork en respect. Je krijgt de ruimte om al je talenten volledig te ontplooien. Vanaf je eerste werkdag ben je mede-eigenaar van CGI. We profiteren samen van ons succes en je krijgt de kans én verantwoordelijkheid om actief bij te dragen aan de koers en strategie van ons bedrijf. Jouw inzet voegt waarde toe. Je werkt aan innovatieve oplossingen en bouwt aan je netwerk van collega's en klanten. Je hebt toegang tot wereldwijde kansen om je ideeën te realiseren, mogelijkheden te benutten en te profiteren van onze kennis van de industrie en technologische expertise. Ontdek bij ons de mogelijkheden voor jouw persoonlijke ontwikkeling en zet de volgende stap in je carrière. Hier staat jouw succes centraal!