Trade Counter Assistant - (Irrigation) Newcastle

About Reece Irrigation and Pools

We are Australia's leading supplier of plumbing and bathroom products with over 10,000 people located in 900+ branches globally. For over 100 years, we’ve supported the trade with specialist irrigation supplies and services for large commercial spaces, sporting fields, residential backyards, and everything in between.

About the role

As part of the Trade Counter team in Newcastle, you’ll help landscapers, irrigation specialists and other tradespeople access the products they need to take care of their outdoor spaces, as well as undertaking other tasks that keep the branch running smoothly.

No industry experience? No Problem.

We believe skills can be taught. Whether you're new to the industry or looking for your next career opportunity, we’ll set you up for success with:

• Paid comprehensive on-the-job training, covering everything from branch operations and customer service fundamentals to product knowledge.
• Access to self-paced online learning modules to help build your skills and confidence throughout your career.
• Ongoing courses and opportunities to try something challenging and unlock a new skill.

Your day-to-day

A typical day involves:

• Make deliveries to customers using a company vehicle.
• Undertaking pick packing and stock control activities.
• Providing customer service and information about products.
• Providing quotes both in-person and over the phone.
• Maintaining a safe, organised, and welcoming branch environment.
• Continue upskilling with tailored on-the-job training initiatives.

We’d love to hear from you:

We're looking for people with career potential and a growth mindset.

• Previous experience in customer service and enjoys helping people both in person and over the phone.
• Accurately pick orders, maintain shop floor displays and ensure information provided is accurate.
• Tech-savvy and adaptable to learn new systems.
• Holds a clean, valid driver’s licence. Valid Forklift licence is ideal but not essential.
• Wants to develop their career - either locally, within our broader network or head office!

Our perks and benefits:

• Stable full time employment.
• Performance based bonuses.
• Paid annual leave, sick leave, and parental leave.
• Continuous learning and development programs to support your career goals.
• Generous discounts for those looking to renovate their home.
• Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more.

What happens next!

After submitting your application, you’ll be invited to participate in a brief chat interview. Think of it as your first interview, but without the usual pressure. This relaxed, flexible alternative to a phone interview involves answering 5 questions and should take about 15-20 minutes. It's best to complete it within 24 hours. Don’t worry about time constraints; you can take it at your own pace and even pause and return later. Once finished, you’ll receive a personality profile highlighting your strengths.

Please check your junk or spam folder if you don't see the invitation in your inbox.

At Reece Group

We prioritize fairness and are here to support you at every step. If you need any accommodations, let us know so we can provide the best support. Contact us at recruitment@reece.com.au, and our team will be in touch.