1:00 PM - 2:00 PM
Senior Product Manager Interview
Sarah Jenkins

Location
onsite, Sydney, New South Wales, Australia
Commitment
Full Time
Level
Lead / Manager
We’re transforming assisted banking through AI-powered, full-stack engineering at scale.
You have Staff-level expertise across React, Next.js, Node.js, TypeScript and cloud.
Together we will reimagine how branch colleagues serve customers with intelligent technology.
As a Staff Software Engineer – Full Stack, you’ll shape the next generation of assisted technology, modernising the platforms behind critical branch, customer and colleague experiences. This is a ground-up transformation where AI, agentic capabilities and LLM-powered services are part of the engineering strategy, not an afterthought. You’ll bring deep full-stack expertise across TypeScript, React, Next.js, Node.js, APIs and cloud to define architecture, simplify complexity and build modern services at scale.
You’ll operate with genuine technical and strategic ownership, looking beyond today’s requirements to anticipate what customers, colleagues and engineering teams will need next. You’ll uncover problems before they become problems, identify opportunities before they become requirements, and turn uncertainty into action. Customer obsessed and comfortable challenging convention, you’ll influence across teams, mentor engineers and own the health and direction of the broader technology landscape.
You’ll join our Customer Service Network team, working within Assisted Technology to reimagine how our branch colleagues support customers. We’re bringing together engineering, customer journeys and colleague experiences to move beyond disconnected technology and create simpler, more connected ways to serve customers. Our team is building capabilities including intelligent concierge experiences, agentic appointment booking, customer-intent capture, skills matching and smarter branch operations, all with the ambition of helping colleagues serve customers faster and reducing the time customers spend waiting.
We’re a team that enjoys solving complex problems together and shaping solutions where the answers aren’t always obvious. With significant greenfield engineering ahead of us, you’ll work across TypeScript, Next.js, APIs, .NET and AI-enabled engineering, while helping influence our architecture, engineering practices and technical direction. You’ll have the space to challenge ideas, share your expertise and help us build experiences that make a meaningful difference for both our customers and the colleagues who serve them.
We don't expect you to know everything, but experience in several of the following will set you up for success:
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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Advertising End Date: 22/11/2026