Senior commercial manager

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

About Conduent Victoria Ticketing System (CVTS)

Through our dedicated colleagues, CVTS delivers world class ticketing services and solutions – creating exceptional outcomes for our client and the community who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

About the role

We’re looking for an experienced Senior Commercial Manager to join our team in Melbourne. This is a critical role supporting the management of a major customer contract and key supplier relationships across both transformation and business-as-usual phases. You’ll work closely with senior stakeholders to drive commercial outcomes, lead complex negotiations, and ensure contracts are effectively implemented and optimised. If you thrive on solving complex business challenges and driving strategic commercial results, we’d love to hear from you.

Key Responsibilities:

Commercial & Contract Management

• Lead complex negotiations with customers and suppliers to deliver strong commercial outcomes
• Provide expert interpretation of contract scope, deliverables, obligations, risks, and milestones
• Manage contract variations, amendments, and change processes
• Act as the commercial point of contact for contract-related matters

Risk & Financial Oversight

• Identify and assess commercial risks impacting delivery and financial performance
• Develop and support risk mitigation strategies
• Partner with finance and delivery teams to optimise contract performance and cost efficiency

Dispute Resolution

• Manage and resolve commercial disputes with customers and suppliers
• Prepare commercial briefings and recommendations for senior leadership

Stakeholder Engagement

• Build and maintain strong relationships with customers, suppliers, and internal teams
• Collaborate across procurement, legal, operations, and delivery functions

Strategic & Business Support

• Contribute to bid strategy, commercial structuring, and business opportunities
• Support contract and delivery considerations across new and existing initiatives

About you

You’re a commercially savvy professional with strong negotiation skills and the ability to operate in complex environments.

Skills & Experience

• Proven experience in commercial or contract management roles
• Experience working on large-scale technology or transformation projects.
• Strong understanding of contract law and commercial frameworks
• Demonstrated ability to negotiate, influence, and resolve complex issues
• Excellent analytical, financial, and risk assessment skills
• Strong communication and stakeholder management capabilities
• Ability to work collaboratively across multi-disciplinary teams
• Degree in Business, Law or a related discipline

Why Join Us?

At Conduent, you’ll be part of a forward-thinking team delivering essential infrastructure that serves millions of Victorians. This is your chance to contribute to a high-profile, transformative initiative with long-term benefits for the community.

If you are ready to contribute to a project of state-wide significance and bring your expertise to a collaborative and innovative team, we encourage you to apply today.

Conduent is committed to creating a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds, identities, abilities, in line with Australia’s equal opportunity laws.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.