Position Details

Position

Lead Auditor – ISMS/ IT

Office / Department

Certification Department

Reporting to

Operations Lead UAE and Certification manager

Key Working Relationship

• Certification Manager
• Technical Manager
• Operations Lead
• Other Sr. Lead auditors and auditors.
• Sales team, technical team, RCL, ICC & TIQ.
• BU Heads, cross functional teams (technical teams and other BUs)
• Customers / Clients / Project Management Consultants

Minimum Required Qualifications

Specialty

External audits in accordance with ISO standards including Planning, Conducting, and Executing complete certificate cycle. Qualified auditor for ISMS/ITSMS/Cyber security, QHSE. Fluency in English and Arabic Knowledge Added advantage.

Education

Bachelor’s degree / Master’s degree

Training

• ISO 27001
• ISO 22301
• ISO 20000
• ISO 27701
• ISO 9001:2015
• ISO 14001:2015/ 2026 (Preferred)
• ISO 45001:2018 (preferred)
• Client handling and customer service

Technical knowledge

• Knowledge of the Management system and ISO HLS
• Knowledge of ISO standards and ISO 17021, IAF and Accreditation requirements
• NACE code classification and technical classification of industries.
• Knowledge of outlook, Office 365 (word, Excel), planning and scheduling software application etc.

Experience

Minimum 5 years’ experience in successfully Executing, planning and completing audits for ISMS/ QHSE/ BCMS for marine, Oil and Gas clients.

Responsibilities / Authorities / Accountabilities

Primary Functions

• Audit, Client management, required Certification activity (Opening, closing, completing report, submission to technical center for approval).
• Client coordination and managing key Client and organization.
• Other task Assigned by the Certification Leadership.
• Impartial and without any COI, covering the audits with integrity.

Client Relationship Management

• Team Player and engage all teams.
• Client Management During audit
• Manage client expectations and provide regular updates for audits, NCR Management and report completion.
• Manage Technical query and report completion as per the technical requirements
• Ensure high level of client satisfaction.

Business Requirements

• Conducting audit Impartially and without any COI, covering the audits with integrity.
• Following and Completing field and travel related HSE requirements.
• Conducting audits as per Accreditation and requirements
• Track, Manage and communicate the plan and schedules

Self Management

• Ability to work independently and manage client, management and Leadership skills for individual and team-based work
• Excellent time management to ensure timely deliverables.
• Self-motivated.
• Proactive problem-solving and decision-making capabilities

Customer Focus

Deep comprehension of technical needs

HSE Requirements

Complete the Regular Technical and HSE standard training and compliance to HSE requirements.

Performance Monitoring

Continual Development

OHSE awareness training, at least one IMS audit observation

KPI’s

Audit completion, HSE Adherences, report completeness, defects etc

Monitored By

Operations lead and Certification Manager