Major Responsibilities

Primary responsibilities for conducting daily operation:

• Maintain effective control over all key registers of the branches and ensure complying with key exchange processes.
• Handle the branch main vault as second custodian and ensure availability of physical cash tallying with system records.
• Perform daily and surprise cash count for all cashiers and verify all cash slips with system based printed report of till contract report and till denominations.
• Maintain sufficient control over all branches deliverable registers.
• Authorize cash transaction which is exceeding the senior cashier authorization limit.

Responsibility for assisting in the supervision of branch operations:

• Ensures operations are conducted in accordance with established bank’s policies, legal and regulatory requirements, and audit standards. Provides suggestions for improved effectiveness.
• Ensures branch security. Assists with opening and closing the building in accordance with set hours.
• Ensures the branch balances all transactions at the close of each day. Proofs Tellers, runs related reports, and balances the vault at the end of each day. Provides assistance to Tellers as needed.
• Promotes branch business development and seeks to broaden customer base. Actively cross sells bank’s products and services.
• Completes required reports and records and ensures that branch functions are properly documented.

Responsibility for establishing and maintaining effective coordination and working relations with branch personnel:

• Provides assistance, direction, and supervision as needed mainly guidance for CS officers and Tellers.
• Reviews and monitors the work of branch personnel. Provides suggestions and support as necessary.
• Assists with orientation of new employees and staff training sessions. Ensures personnel are well trained in all phases of their respective jobs. Performs cross training as necessary.

Responsibility for establishing and maintaining effective, professional business relations with customers:

• Ensures customers' requests and questions are promptly and courteously resolved. Answers customers’ questions or refers appropriately.
• Ensures customers are informed of bank’s services, products, and policies. Cross sells products and services.
• Ensures the bank's professional reputation is maintained.

Responsibility for related duties as required or assigned:

• Assists with personnel functions as assigned.
• Ensures work area is clean, secure, and well maintained.
• Agreed to work at any AIB branch of the same province.
• Accepting rotations.

Requirements

Educational Qualifications:

• Bachelor degree in Economic, Finance, Islamic Banking and Management and related fields.
• Islamic knowledge and certificates.

Relevant Experience:

• 2 Years Branch banking experience or,
• 4 Years general banking experience.

Skills & Competencies:

• Problem solving.
• Leadership and team management.
• Adhere to Procedure.
• Ability to handle difficult situations.
• Analytical Thinking.
• Ability to speak Dari, Pashto and English languages.
• Organizational Knowledge.
• Positive Attitude.
• Planning and organizing resources.
• Punctuality Skills.
• Creativity and Initiation.