Strategic account executive; u500 (hybrid/charlotte, nc)

The job profile for this position is Account Management (IC) Lead Associate, which is a Band 3 Senior Contributor Career Track Role.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.

As a Strategic Account Executive, you build deep, trusted relationships with clients and serve as their strategic partner. You meet clients where they are—listening closely, understanding their challenges, and delivering insights that help them reach their goals. Your work fuels growth, strengthens partnerships, and elevates the client experience.

Responsibilities

• Partner with key client decision-makers to develop meaningful, long-term relationships.
• Apply industry and market knowledge to offer forward-thinking recommendations.
• Engage across all levels of client organizations to ensure alignment and influence outcomes.
• Share timely insights on market trends to help clients stay ahead.
• Use financial and underwriting expertise to guide cost management and highlight the value of Cigna solutions.
• Drive growth, earnings, and retention by expanding relationships and managing renewals.
• Collaborate with underwriting and cross-functional partners to deliver integrated, strategic solutions.
• Oversee and support client service needs by connecting requests with the right internal teams.
• Strengthen relationships with distribution partners and ensure alignment on client strategies.

Required Qualifications

• 3+ years of experience in health benefits, account management, or client-facing roles.
• Strong communication and relationship-building skills.
• Financial acumen and familiarity with underwriting principles.
• Experience managing complex client accounts.

Preferred Qualifications

• Bachelor’s degree.
• Experience in sales, marketing, underwriting, or operations.
• Demonstrated success growing a book of business and driving client outcomes.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.