Senior HR Business Partner & Team Lead, Foundational Business

Location Designation: Hybrid - 3 days per week

The Senior Human Resources Business Partner and Team Lead is a strategic leader responsible for shaping and driving the people strategy for the business. This role partners with the head of Agency, our distribution group, and Field Experience, closely with senior leaders to shape near- and long-term organizational direction, ensure that talent strategies are aligned to business priorities strengthen organizational effectiveness, and position the organization for future growth. This role has broad accountability across business areas to influence and drive the evolution of how we work.

This role leads a team of HRBPs, setting direction and building capability to deliver consistent, high-impact support across the business. With a forward-looking, data-driven approach, the Senior HRBP identifies opportunities to enhance the employee experience, improve how work gets done, and enable leaders to navigate change. Balancing strategic leadership with strong execution, this role plays a critical part in building a more agile, high-performing, and inclusive organization.

What You’ll Do:

Strategic Partnership & Business Impact

• Partner with senior leaders to shape and drive people strategies that enable performance, engagement, and execution of business priorities.
• Serve as a key decision-making partner to senior leaders, providing guidance and helping to shape organizational design and workforce strategy, and building leadership effectiveness.
• Lead the delivery of HR strategy across assigned business areas, ensuring alignment with enterprise priorities.
• Use internal and external data analytics and insights to anticipate trends, inform decisions, and shape and drive organizational and talent strategies.
• Partner with leaders to design and implement organizational structures and team models that improve clarity, effectiveness, and execution.

Talent & Performance

• Oversee and drive core HR processes, including performance management, compensation planning, talent reviews, and succession planning, ensuring consistency and quality across teams.
• Partner with leaders to build and sustain strong, diverse leadership pipelines and improve bench strength to deliver on long-term business priorities.
• Coach and influence senior leaders to elevate team performance, accountability, and support the evolution of how we operate.
• Identify opportunities to evolve talent practices, driving more effective, scalable, and forward-looking approaches.

Employee Experience, Culture & Change

• Shape and sustain a high-performing, inclusive culture aligned with New York Life’s values.
• Leverage employee engagement data and insights to drive targeted actions that improve the employee experience at scale.
• Lead change efforts that support business transformation, helping leaders and teams adapt to evolving ways of working.
• Oversee complex employee relations matters, ensuring balanced, consistent, and risk-aware outcomes.

Operational Excellence & Integration

• Lead the consistent and effective delivery of HR programs and practices across the business, in partnership with HR Centers of Excellence.
• Drive cross-functional collaboration to deliver integrated, business-aligned HR solutions.
• Use data, analytics, and tools to measure impact, identify trends, and drive actions to continuously improve outcomes.
• Champion a continuous improvement mindset, enhancing processes, streamlining workflows, and increasing scalability across HR practices.
• Ensure compliance with employment practices and alignment with company policies and standards.

Team Leadership & Capability Building

• Lead, coach, and develop a team of HRBPs, building capability and ensuring consistent, high-quality support to the business.
• Set direction and priorities for the team, aligning efforts to business needs and enterprise HR strategy.
• Foster a culture of collaboration, accountability, and continuous learning within the HRBP team.
• Provide guidance and oversight on complex or high-impact business and talent issues.

What You’ll Bring:

• Bachelor’s degree in Human Resources, Business Administration, or related field required; advanced degree or HR certification preferred.
• 10+ years of progressive HR experience, including significant partnership with senior leaders in a complex or matrixed environment.
• Business experience and strong commercial acumen, ideally with experience supporting a distribution channel, field organization, or sales-based workforce.
• Experience leading or mentoring HR professionals, with a track record of building strong, high-performing teams.
• Strong business acumen with the ability to connect people strategies to business priorities and outcomes at scale.
• Deep expertise in talent strategy, organizational development, and HR practices.
• Ability to influence senior stakeholders and navigate complex organizational dynamics.
• Strong judgment, problem-solving, and communication skills, with a high degree of discretion.
• Commitment to embodying New York Life’s core values—Integrity, Humanity, and Financial Strength—in all actions and decisions.

Pay Transparency

Salary Range: $160,000-$205,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Company Overview

At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.

Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.

As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it.

Our Benefits

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.

Our Commitment to Inclusion

At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities.

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 95170

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