Senior full stack engineer

Ready to help us transform healthcare? Bring your true colors to blue.

What we need

At Blue Cross Blue Shield of Massachusetts, we are seeking an accomplished and passionate Senior Full Stack Engineer to fill a unique hybrid role. This is a hands-on developer position for an expert who also possesses a deep passion for software quality and test automation. While you will be a key contributor to our full-stack development efforts, your primary focus will be to own and drive our quality assurance governance and automation strategy. Reporting to the Senior Manager, Development, you will be the team's go-to expert for building quality and automation into our products from the ground up.

Your Day to Day

• Lead the vision for quality: Design, own, and implement the end-to-end quality assurance and test automation strategy for our digital applications.
• Build robust test frameworks: Personally design, code, and maintain scalable and reusable automation frameworks for UI, API, and mobile testing.
• Be a hands-on developer: Contribute to full-stack application development, including front-end and back-end components, using modern technologies.
• Champion best practices: Mentor and coach other engineers on writing testable code, effective testing techniques, and leveraging automation tools.
• Integrate AI into QA: Analyze and leverage AI capabilities to revolutionize the quality process, from intelligent test case generation to advanced defect analysis.
• Collaborate with product managers, designers, and developers to create seamless, high-quality user experiences.
• Troubleshoot and resolve complex issues across the full stack, ensuring the stability and reliability of our applications.

We’re Looking for:

• A seasoned software engineer with a primary passion for test automation and software quality.
• Deep, hands-on experience building and maintaining automated test frameworks for web and mobile applications (e.g., using tools like Cypress, Selenium, Playwright, Appium), and leveraging BrowserStack for automation and cross-browser performance analysis.
• Extensive experience in Performance Testing, utilizing tools such as LoadRunner, JMeter, and Gatling to simulate traffic, identify bottlenecks, and ensure system reliability.
• Strong full-stack development and testing experience, including hands-on work with Angular, React Native, Android Native, iOS Native, REST APIs (with Apigee), SpringBoot, and event-driven systems like Confluent Kafka.
• Deep knowledge of Performance Monitoring, Debugging, and Observability, actively using tools like Splunk, Splunk Observability, New Relic, and Log Rocket for root cause analysis.
• Proven ability to lead and review a comprehensive QA and Performance strategy, identify gaps, and drive improvements across a development team.
• Experience leveraging AI capabilities to enhance automation processes, generate test data, and improve overall testing efficiency.
• Expertise with Agile methodologies, CI/CD pipelines (DevSecOps), and seamlessly integrating both functional automated testing and continuous performance testing into the development lifecycle.
• Experience testing and monitoring in a secure public cloud environment, preferably AWS, including the use of AWS Monitoring tools like CloudWatch and Performance Insights.
• Experience testing across diverse data and infrastructure layers, including Relational, Object-Oriented, NoSQL, and InMemory databases, as well as Content Management Systems (Drupal) and CDNs (Akamai/F5).
• The ability to coach, mentor, and influence other engineers to adopt a "quality-first" and "performance-driven" mindset.

What You Bring:

• Bachelorss degree in computer science or equivalent experience.
• 8+ years of hands-on technology experience, with a significant focus on both software development and test automation.
• A proven self-starter with the demonstrated ability to own technical decisions and lead initiatives.
• Excellent presentation and facilitation skills, with the ability to communicate complex technical concepts related to quality and automation to a broad audience.
• The ability to handle multiple priorities simultaneously, combined with strong self-motivation and excellent organizational skills.

What You’ll Gain:

It is our mission at Blue Cross Blue Shield of Massachusetts to foster a culture that enables associates to do their best work while living happy and healthy lives. That's why we offer you a variety of ways to support your best physical, emotional, financial, and social well-being. For more information on our benefit offerings, visit https://careers.bluecrossma.org/us/en/benefits

WHY Blue Cross Blue Shield of MA?

We understand that the confidence gap and imposter syndrome can prevent amazing candidates coming our way, so please don’t hesitate to apply. We’d love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, your perspectives, and your experiences. It’s in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.

As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture page. If this sounds like something you’d like to be a part of, we’d love to hear from you. You can also join our Talent Community to stay “in the know” on all things Blue.

At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our "How We Work" Page.

Voted as the highest in member satisfaction among Massachusetts commercial health plans by JD Power, Blue Cross Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We have been a market leader for over 75 years, and are consistently ranked among the nation's best health plans. Our daily efforts are dedicated to effectively serving our 2.8 million members, and consistently offering security, stability, and peace of mind to both our members and associates.

Our Commitment to You

We are committed to investing in your development and providing the necessary resources to enable your success. We are dedicated to creating a refreshing and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path. We take pride in our diverse, community-centric, wellness-focused culture and believe every member of our team deserves to enjoy a positive work-life balance.

Blue Cross Blue Shield of Massachusetts is an Equal Employment Employer - veterans/disability. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or expression, or any other characteristics protected by law. Blue Cross Blue Shield of Massachusetts will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Blue Cross Blue Shield of Massachusetts's legal duty to furnish information.