TEKsystems
TEKsystems·3 days ago

Scrum master

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Location

hybrid, Charlotte, NC, United States

Salary

$131k – $149k/yr

Commitment

Full Time

Level

Senior (5+ years)

Required skills

ScrumAgileJiraKanbanSAFeBacklog managementFacilitationStakeholder managementConflict resolutionArtificial intelligenceMicrosoft CopilotDevOpsCI/CDServant leadershipRisk managementChange management

Job Description

Position Summary

As a Scrum Master supporting one or more Agile teams, you will be responsible for facilitating team execution, removing impediments, driving Agile best practices, and enabling teams to deliver against business commitments. You will work closely with Product Owners, Release Train Engineers, Agile Coaches, and cross-functional partners to establish effective delivery processes, maintain healthy backlogs, manage dependencies, and foster a culture of continuous improvement. This role is well suited for a hands-on Agile practitioner who enjoys building new teams, coaching individuals and teams, and helping organizations improve delivery predictability, quality, and operational effectiveness.

Responsibilities

  • Facilitate Agile ceremonies including daily stand-ups, sprint planning, backlog refinement, sprint reviews, retrospectives, and team-level planning activities.
  • Partner with Change practitioners on Release management activities, maintaining end to end visibility/responsibility for team change execution.
  • Partner with Product Owners to maintain a healthy, prioritized, and well-groomed backlog aligned to business objectives and delivery commitments.
  • Establish and mature Agile delivery practices for newly formed teams while promoting continuous improvement and team accountability.
  • Monitor team flow and delivery health through Agile metrics such as cycle time, throughput, work in progress (WIP), predictability, and sprint outcomes.
  • Identify, track, and remove impediments by coordinating with cross-functional teams, leadership, and support organizations.
  • Manage risks, issues, and dependencies while helping teams navigate enterprise change management and governance requirements.
  • Provide clear and timely status updates to stakeholders and leadership regarding delivery plans, milestones, risks, and impediments.
  • Maintain transparency through effective use of Agile tooling, dashboards, reporting, and team communication practices.
  • Coach teams, leaders, and stakeholders on Agile principles, Scrum, Kanban, SAFe practices, and servant leadership behaviors.
  • Support Program Increment (PI) planning and other Agile Release Train activities in partnership with Release Train Engineers and Agile Coaches.

Required Qualifications

  • Minimum 5 years of experience serving as a Scrum Master, Agile practitioner, or comparable Agile delivery role.
  • Strong knowledge of Agile frameworks and practices, including Scrum, Kanban, sprint planning, backlog refinement, reviews, and retrospectives.
  • Experience supporting Agile teams within a SAFe or enterprise-scale Agile environment.
  • Proficiency with Jira for backlog management, reporting, dashboards, and delivery metrics.
  • Experience leveraging Agile flow metrics, including cycle time, throughput, work in progress (WIP), predictability, and delivery trends.
  • Demonstrated ability to manage risks, dependencies, impediments, and cross-team coordination activities.
  • Strong communication, facilitation, stakeholder management, and conflict resolution skills.
  • Experience producing executive-level status reporting and delivery updates using tools such as PowerPoint and Excel.
  • Servant leadership mindset with a focus on coaching, team development, collaboration, and continuous improvement.
  • At least 1 year of experience working with AI-related initiatives, preferably utilizing Microsoft Copilot or similar AI capabilities.

Desired Qualifications

  • Experience helping establish and mature newly formed Agile teams.
  • Experience with scaled Agile frameworks such as SAFe, LeSS, or Nexus.
  • Familiarity with Jira Align and enterprise planning processes.
  • Experience working in regulated environments with governance, risk, compliance, or change management requirements.
  • Understanding of DevOps practices, quality engineering concepts, CI/CD pipelines, and modern software delivery approaches.
  • Ability to connect delivery outcomes with business objectives, product goals, and operational metrics.
  • Proven ability to influence stakeholders and drive alignment without formal authority.
  • Experience supporting Agile Release Train planning, coordination, and execution activities.

Skills

  • Scrum
  • Agile
  • Jira
  • Agile methodology
  • artificial intelligence
  • User stories
  • Scrum methodology
  • Sdlc

Top Skills Details

  • Scrum
  • Agile
  • Jira
  • Agile methodology
  • artificial intelligence

Additional Skills & Qualifications

Excellent communication skills and flexibility required.

Job Type & Location

This is a Contract position based out of Charlotte, NC.

Pay and Benefits

The pay range for this position is $65.00 - $74.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Charlotte, NC.

Application Deadline

This position is anticipated to close on Oct 6, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

Ready to join the team?

Apply now