Job Description:

Job Title

Operations Manager - USD Cash Operations & Payments Investigations

Corporate Title

Vice President

Location

Jacksonville, FL

Overview

USD Cash Operations team is primarily responsible for the provision of payment processing and investigation services to our global Financial Institution (FI) and Corporate Clients. The team also undertakes an element of Funds Release and Static Data activities. USD Cash Operations is primarily supporting the Corporate Bank business. Corporate Bank provides commercial banking products and services for both corporate clients and financial institutions worldwide. Our universal expertise and global network allow us to offer truly integrated and effective solutions.

What We Offer You

• A diverse and inclusive environment that embraces change, innovation, and collaboration
• A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days
• Employee Resource Groups support an inclusive workplace for everyone and promote community engagement
• Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits
• Educational resources, matching gift and volunteer programs

What You’ll Do

• Identify and prioritize product and service improvement opportunities and create plans for implementation
• Utilize comprehensive knowledge of the company's internal operations to develop forward-looking focus for business
• Support bank strategy, proactively identifying and managing areas of risk
• Maintain relationships with relevant internal and external stakeholders including regulators, market vendors and internal divisions
• Communicate changes to operational requirements and their impact on relevant processes and controls

How You’ll Lead

Functions as Operations Lead with minimum guidance and accountable for ensuring day-to-day activities are aligned to the Business objectives, banks mission and strategic goals. Ensures appropriate escalation of operational, regulatory and other risks to the department. Responsible for the execution of all projects within payments while driving transformation and continuous improvement.

Skills You’ll Need

• Degree and/or some knowledge of Wire/ High Value Payment (HVP), Automated Clearing House (ACH), Checks Payment Processing is required
• Have high attention to detail and organization skills
• Can work in fast paced environment with deadlines, able to keep pace with technical innovation and maintain a broad understanding of the Business offering
• Proven ability to leverage AI tools to enhance productivity, optimize workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs

Skills That Will Help You Excel

• Have previous experience across multiple product areas with respectable knowledge of cash management products (i.e. Funds Transfer, SWIFT, ACH, HVP, Check processing, Lockbox, Investment Sweeps)
• Self-driven working style
• Have excellent team worker skills and the ability to work in virtual global teams and a matrix organization

Expectations

It is the Bank’s expectation that employees hired into this role will work in the Jacksonville office in accordance with the Bank’s hybrid working model. Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.

Salary

The salary range for this position in Jacksonville is $93,000 to $143,500. Actual salaries may be based on a number of factors including, but not limited to, a candidate’s skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.

Deutsche Bank Benefits

At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That’s why we are focused on providing benefits and perks that enable our colleagues to live authentically and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home.

Learn more about your life at Deutsche Bank through the eyes of our current employees here.

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We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.