Medical staff office coordinator

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Medical Staff Office Coordinator

Location

Garfield Hts

Facility

Marymount Hospital

Department

Medical Staff and Credentialing Services-Chief Of Staff Division

Job Code

U99914

Shift

Days

Schedule

7:30am-4:30am

Job Summary

Serving the needs of Garfield Heights and the Southeast communities of Cuyahoga County, Marymount Hospital is an acute care, faith-based hospital. Here, caregivers are guided by the Christian values of service, compassion, dignity and respect and live by the mission of providing world-class healthcare. As a part of our team, you will build a rewarding, lifelong career in a diverse and welcoming environment.

Exceptional care is a team effort — both at the bedside and in the office. Even if you have never considered a role in healthcare, you will find many paths to creating a lifelong, exciting and meaningful career at Cleveland Clinic. As Medical Staff Office Coordinator, your focus on ensuring proper team orientation, maintaining efficiency and meeting staff needs will ultimately impact the direct care of patients, offering a unique opportunity to make a lasting difference in your community and beyond.

A caregiver in this role works a hybrid schedule from 7:30 a.m. – 4:30 p.m., with three days onsite and two days working from home each week following onboarding. More frequent onsite attendance is expected during training, particularly during the first 90 days.

A caregiver who excels in this role will:

• Coordinate administrative support services for medical staff and officers, including processing applications and appointments, orienting new staff members and facilitating communication between staff departments and administration.
• Coordinate the billing, collection and deposit of staff dues, including maintaining related records.
• Assist with the preparation, organization, minutes and follow-up for the Medical Executive Committee and other medical staff committees.
• Assist in the planning, preparation and execution of medical staff events and functions.
• Maintain privileging and other provider-related data.
• Utilize effective oral and written communication skills to facilitate discussions and decision-making.
• Apply current trends and practices in all aspects of credentialing and privileging.
• Collect, organize, review and submit all necessary information for medical staff approval processes.
• Regularly interact with physician leaders.
• Support onboarding procedures for new staff and physicians.
• Perform other duties as assigned.

Minimum qualifications for the ideal future caregiver include:

• High School Diploma/GED and two years of experience in a hospital and/or managed care setting, working with multi-specialty groups, other integrated delivery systems or medical staff services and credentialing experience OR Bachelor’s degree
• Knowledge of Joint Commission, NCQA, CMS state license requirements and other regulatory and accrediting entities
• Knowledge of current trends and practices in all aspects of credentialing and privileging
• Strong interpersonal, verbal and written communication skills

Preferred qualifications for the ideal future caregiver include:

• Bachelor’s degree
• Certified Provider Credentialing Specialist (CPCS) Certification by the National Association Medical Staff Services
• Experience with MD Staff program
• Credentialing experience

Physical Requirements:

• Ability to perform work in a stationary position for extended periods
• Ability to operate a computer and other office equipment
• Ability to communicate and exchange accurate information
• In some locations, ability to move up to 25 pounds

Personal Protective Equipment:

Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster.

Cleveland Clinic is pleased to be an equal employment opportunity employer.