Job Description

This position is open to Alaskan Residents only. Please check out the residency definition to determine if you qualify. The Department of Administration, Division of Office of Information Technology (OIT) is recruiting for an IT System Administrator 1 in either Anchorage or Juneau. Pay depends on the location of the candidate selected.

What You Will Be Doing:

You’ll help keep the State of Alaska’s identity and directory services running smoothly. This includes managing Active Directory, Entra ID, Certificate Authorities, Single Sign-On, DNS and other identity-related systems that support thousands of users every day.

Key Responsibilities:

• Active Directory & Entra ID administration: Keep our identity systems healthy—managing performance, troubleshooting issues, and supporting key services like Authentication, Group Policy, Federation, and Single Sign-on integrations.
• Incident & Request Management: Resolve and manage identity-related incidents and requests in the State’s “AlaskaNow” ticketing system.
• Monitoring & basic system health checks: Review system logs, perform escalations, and help maintain service stability.
• Advanced admin tasks with senior oversight: Work on higher-level tasks that require elevated access, including upgrades, platform checks, and fault-tolerance improvements.
• Network component checks & testing: Help verify network-related services and ensure they’re running reliably.
• Stay up to date on technology: Stay current with emerging cloud technologies and industry best practices, applying new knowledge to enhance identity services and system reliability.

Identity and access systems are central to how Alaskans connect to government services. In this role, you help ensure those systems stay secure, stable, and ready for the future.

Our Mission, Values, and Culture:

Our Vision: One government, empowered by innovative technical collaboration.
Our Mission: Simplify processes, boost efficiency, and protect Alaskans' data by working together and using innovative solutions to deliver secure and improved government services.

Why You’ll Love This Job

• Impact That Matters: Your work helps improve government services for all Alaskans.
• Innovation Every Day: Be part of a team that values creativity, efficiency, and reducing complexity.
• Collaboration at Scale: Work alongside experts in Datacenter, Cloud Infrastructure, Networking, Identity Services, Security, and more.
• Continuous Growth: Learn cutting-edge technologies.

Benefits of Joining Our Team:

Work with a team of passionate and talented professionals who take on the variance that come each day and values innovation, collaboration, and excellence. Opportunities for professional development and career advancement is available. The State of Alaska offers a diverse training platform in many areas in support of your career goals, and a team dedicated to developing training to help you meet your career goals. The State of Alaska offers a competitive salary a solid benefit package that includes retirement plans (with employer contributions), health insurance for medical/dental/vision (with employer contributions), and group-based insurance benefits such as term life, short/long-term disability, pet insurance, and much more. Click on the Benefits tab of this posting to learn more.

We offer flexibility and value work/ life balance: A hybrid telework schedule will an option once initial training is complete and conditions are met. We offer a flex time arrangement, which allows you to earn additional leave time during heavy workload times. We’ll work with you on schedule adjustments for special situations.

The Working Environment You Can Expect:

OIT has office space available in Anchorage and Juneau and the position will be based at either 333 Willoughby Ave, 5th floor in Juneau, or 619 E Ship Creek Ave in Anchorage, when not working from home. Both locations are short driving or walking distance to restaurants, coffee shops and recreational areas.

Who We Are Looking For:

The ideal candidate will possess some or all of the following position-specific competencies in addition to the minimum qualifications listed below:

• Identity Management: Demonstrates the ability to manage and secure user identities across enterprise systems, including account provisioning, access governance, authentication workflows, and adherence to security and compliance standards.
• Technical Problem Solving: Troubleshoots, diagnoses, analyzes, and identifies system malfunctions to determine the source and cause of the problem.
• Configuration Management: Knowledge of the principles and methods for planning or managing the implementation, update, or integration of information systems components.

Minimum Qualifications

Competency-Based Minimum Qualifications Instructions This job class uses competency-based minimum qualifications. Please ensure your application (through work history, volunteer experience (duties summary), training, education, licenses, certifications, etc.) supports how you have gained the knowledge, skills, abilities, and behaviors (competencies) and that you possess the minimum required competencies for the job class.

Additional Required Information

Please read the below information carefully. This applies to your application submission. THIS RECRUITMENT IS FOR ALASKA RESIDENTS ONLY Please be sure to check our residency definition to determine if you qualify.

Contact Information

Bryan Zepp
IT System Administrator 4
(907) 465-2060
bryan.zepp@alaska.gov