What You'll Do

As an Integration Manager, you will be responsible for managing and facilitating payroll data integrations for clients of The Principal and its affiliated payroll partners. The position requires strong communication skills to engage both stakeholders, while also providing proactive client support, mentoring, and promoting payroll integration solutions across various channels.

Lead the design and implementation of new EDI integrations between Principal’s recordkeeping systems and client payroll providers, enabling full-cycle (360°) data exchange. Apply client service and change management standards to ensure smooth, secure conversions. Configure outbound FTP connections and handle diverse inbound file formats including Fixed and CSV formats.

Support ongoing 401(k) 360 integration projects by configuring inbound and outbound FTP connections and resolving daily system errors. Conduct root-cause analysis and coordinate with internal teams and external payroll providers to ensure data integrity. Maintain expertise across all supported file formats.

Drive proactive communication with clients and internal stakeholders to promote payroll integration solutions. Assist with mentoring new team members and internal partners to build organizational knowledge and adoption. Represent the Integration Team in client and vendor meetings concerning the integration of the payroll file.

Contribute to cross-functional initiatives, process improvements, and other job-related tasks as assigned. Support strategic projects that enhance integration capabilities and client experience.

We are open to hiring up to the Sr. Integration Manager position with the right experiences.

Senior Integration Manager Job Duties:

• Manage ongoing payroll integration maintenance requests and ensure timely resolution.
• Demonstrate advanced proficiency in payroll integration setup and configuration.
• Lead the integration and onboarding of new payroll providers.
• Perform quality assurance reviews to ensure payroll integrations are accurate and functioning as expected.
• Mentor and support new team members as they develop payroll integration knowledge and expertise.

Operating at the intersection of financial services and technology, Principal builds financial tools that help our customers live better lives. We take pride in being a purpose-led firm, motivated by our mission to make financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for more than 140 years!

Who You Are

• 2+ years of related work experience
• High school diploma or equivalent experience required
• Excellent verbal and written communication, human relations, organizational, problem solving, time management, customer service and negotiation skills
• Must possess good understanding of current electronic reporting capabilities and procedures
• Advanced PC skills required
• Working knowledge of spreadsheets, databases, computer hardware and Internet necessary
• Demonstrated competency & proficiency with advanced data manipulation & analysis with Microsoft Excel or other similar tools
• Essential/basic functions include the parsing of data and formatting into specific system-required formats, utilizing tools within Excel such as the Text To Columns Wizard, Pivot tables, formulas/functions such as VLOOKUPs, as well as custom macros and other proprietary utilities
• A good understanding of related accounting and record-keeping processes preferred
• Knowledge of retirement plans and products required
• Balance working independently with working in a team environment
• Must be able to maintain confidentiality

Senior Integration Manager Qualifications:

• 4+ years of related work experience
• Bachelor's degree or equivalent experience required
• Other qualifications same as above

Salary Range Information

Salary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Salary Range (Non-Exempt expressed as hourly; Exempt expressed as yearly)

$22.93 - $48.46 / hour

Time Off Program

Personal Time Off (PTO) is provided to hourly (non-exempt) employees and provides a set amount of accrued time earned each pay period. Employees can use their PTO for vacation, personal or short-term illness.

Pension Eligible

Yes

Location(s)

This role offers hybrid (blending at least three office days in a typical workweek), and remote work arrangements (only if residing more than 30 miles from Des Moines, IA and Charlotte, NC). You’ll work with your leader to figure out which option may align best based on several factors.

Work Authorization/Sponsorship

At this time, we're not considering applicants that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please use the following links.

Experience Principal

At Principal, we value connecting on both a personal and professional level. Together, we’re imagining a more purpose-led future for financial services – and that starts with you. Our success depends on the unique experiences, backgrounds, and talents of our employees. And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being. Check out our careers site to learn more about our purpose, values and benefits.

Principal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Posting Window

We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received. If we choose to post the job again, we will accept additional applications for at least 1 full day following the Most Recently Posted Date. Please submit applications in a timely manner as there is no guarantee the posting will be available beyond the applicable deadline.

Original Posting Date

10/22/2026

Most Recently Posted Date

10/22/2026

LinkedIn Remote Hashtag

#LI-Remote