Health care record representative | 0.9 fte

Love + medicine is who we are, it's what we do, it's why people want to work here. If you’re looking for a job to love, apply today.

Scheduled Weekly Hours: 36

We’re not just filling positions, we’re building careers. At Emplify Health, we care for our teams, while they care for their communities. Whether you are just starting out or looking for a change, Emplify Health supports you now and into the future. Join us and find out how a little empathy changes everything.

Emplify Health is seeking a dedicated Health Care Records Representative to join our team! You will play a crucial role in maintaining accurate and accessible patient medical records.

Day-to-day you will be responsible for a variety of duties that support the timely collection, distribution, analysis, completion, and availability of the patient health care records to assist with continuity of care while maintaining quality standards of data.

You will collect paperwork from various inpatient units and scan these patient documents into Epic; such paperwork could entail consent forms, admission paperwork, transfers from the ER, and other medical records.

Major Responsibilities Include:

• Reviews patient information from external facilities and enters information into the electronic health care record for providers and patients to view, in an accurate and timely manner.
• Effectively communicates with providers and support staff on health information processes.
• Rounding to hospital and clinic departments, gathering documentation and scanning into the document imaging systems.
• Generates and customizes excel spreadsheets, along with storing completed work in designated locations.
• Maintains knowledge of parts of the chart for process related to paper medical records.
• Maintains productivity and quality metrics as defined by management.
• Distributes communication notices to patients and providers in an accurate and timely manner.
• Interprets and identifies appropriate information for health care record disclosures based on applicable State and Federal laws and/or regulations and according to organization and departmental policies and procedures. This includes the copying and disclosure of Protected Health Information (PHI) contained in the electronic and paper patient health care record.

What's Available?

0.9 FTE - 36 hours/ week

Schedule: Hours will fall within Monday-Friday 8:00am-4:30pm. There is an ability to shift to a hybrid basis after about 6 months of training. After training the hybrid schedule would require you to work onsite for 2-3 days a week and allow for a few days a week to work remotely from home.

Location: Primarily onsite at our Onalaska, WI Support Services Building

Starting pay of $16.86/hour + more based on relevant work experience

What Do You Need?

• High School Diploma or equivalent
• Strong communication skills and attention to detail
• Prior healthcare background, preferred but not required
• Epic knowledge is preferred but not required
• Comfortable working independently
• Ability to maintain confidentiality
• Valid Driver's License, Required

In addition to the rewarding work, you'll receive:

• A highly adaptable and mission-driven organization with a work environment that supports you personally and professionally and a work culture where you are valued and appreciated
• Competitive Benefits: A comprehensive and generous benefits package (Medical, Dental, Life Ins, HSA/FSA) ensuring your comfort and well-being as a valuable team member
• Substantial retirement contribution including a 401k match & annual discretionary base contribution
• Work-Life Balance: Paid Time Off (PTO) combines vacation, sick, and personal days into one balance to allow you the flexibility to use your time off as you need
• Professional Development: Support for your career growth through Professional Development Opportunities, our Tuition Investment Program, and our Career Development Center
• Additional Employee Discounts and Perks Other benefits include a Wellness program with incentives, employer-paid life insurance and AD&D, optional short-term and long-term disability coverage, an employee assistance program, identity theft protection, pet insurance, Inspire & Celebrate colleague recognition and rewards program, a discount program, and more!

If you are looking to be a part of a stable and growing mission-driven organization, this may be the right opportunity for you!

Emplify Health is comprised of two of the Midwest’s most respected healthcare systems, Bellin Health and Gundersen Health System. Once neighbors, we are now partners, united in our mission to provide exceptional care to our communities. As a not-for-profit, patient-centered healthcare network, we have headquarters in Green Bay and La Crosse, Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics, serving 67 cities and rural communities across Wisconsin, Iowa, Minnesota and Michigan’s Upper Peninsula. With over 4,500 dedicated nurses and providers, we are committed to delivering primary, specialty and emergency care, along with innovative medical education programs. Join us in making a meaningful difference in the lives of our patients and communities.

If you need assistance with any portion of the application or have questions about the position, please contact HR-Recruitment@gundersenhealth.org or call 608-775-0267.

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values — belonging, respect, excellence, accountability, teamwork and humility — our pillars set our foundation and our future.

Equal Opportunity Employer