Bigos Management is Proud to be Named a Star Tribune Top Workplace in 2025 for the 11th Time

Location

Golden Valley, Minnesota (hybrid work option available, must be based locally)

Pay, Benefits, and Perks

Hiring Pay Range:​ $140,000 - $160,000

• Competitive benefit package, including HSA employer contribution, and starting 1st of the month after hire
• 401(k) Plan with employer match
• Ten paid holidays, no waiting period to receive holiday pay
• Generous Paid Time Off (PTO) and rollover options
• Volunteer Time Off (VTO), along with additional company sponsored volunteer opportunities
• Company paid benefits including Life Insurance, Short Term and Long Term Disability
• Employee Assistance Program (EAP)
• Educational Assistance options
• Rent discount
• Life Time Fitness Membership discount

The hiring pay range and list of benefits that are posted are an estimate and not designed to cover a complete listing of all aspects of the position. Reach out to Human Resources with any questions (hr@tbigos.com).

Summary

The Director, Information Technology is the senior operating leader of Bigos Management’s core technology environment, accountable for the reliability, security, and performance of the systems, networks, devices, and support services used every day at our corporate office and across approximately 60 apartment communities. Reporting to the Vice President of Information Technology, this role converts the company’s technology strategy and roadmap into executed work.

This is a hands-on leadership role. The Director leads and develops the IT team, sets and enforces operational standards, manages the vendors and service providers who extend the team’s capacity, and partners with departments across the company to improve how work gets done. Supports our employee-first culture and exemplifies our core values of relationships, development, quality, and responsibility.

Essential Job Duties

Leadership & Team Development

Leads, develops, and holds accountable the IT team including: the IT Project Manager, Sr. Systems Administrator, and Systems Administrators, setting clear priorities, standards, and measures of success.

Service Desk & Support Delivery

Owns the service desk function and the overall employee support experience across the corporate office and all apartment communities.

Infrastructure, Network & Property Technology

Owns the design, deployment, and operation of network infrastructure at the corporate office and across approximately 60 apartment communities.

Endpoint, Identity & Employee Lifecycle

Owns endpoint standards, procurement, deployment, management, and refresh cycles for desktops, laptops, tablets, and mobile devices.

Security Operations & Risk

Executes the cybersecurity roadmap established with the VP of Information Technology and owns day-to-day security operations for the environment.

Project & Portfolio Execution

Directs the IT Project Manager and owns the health of the IT project portfolio including intake, prioritization, resourcing, sequencing, and delivery on time, on scope, and on budget.

Business Partnership & Enablement

Partners with corporate departments and site teams to understand their workflows and identify where technology can remove friction, reduce manual work, and improve the employee and resident experience.

Budget & Vendor Management

Contributes to the annual IT business plan and budget; owns day-to-day management of the operating budget, including forecasting, variance explanation, and cost control.

Qualifications

Knowledge

Multi-site network, server, cloud, and storage infrastructure, and the practices that keep it reliable, standardized, and documented.

Education and Experience:

Bachelor’s degree in computer science, information systems management, or a related field; equivalent professional experience and certifications will be considered.

10+ years of progressive information technology experience, including 3+ years leading a technical team with direct reports.

Skills and Abilities:

Strong intellectual capability, learns new systems and business domains quickly and reasons through unfamiliar problems.

Physical Demands

Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer; stamina to maintain attention to detail despite interruptions; vision to read printed material and a computer screen; and hearing and speech to communicate in-person and over the telephone.