Compliance Account Manager

The Compliance Account Manager is responsible for all Housing Assistance Payment (HAP) posting, reconciliation and resident ledger corrections across Pratum's entire portfolio of HUD-subsidized properties in eight states. This is the single point of ownership for subsidy receivables company-wide: making sure every HAP dollar is posted accurately and on time, that subsidy and tenant ledgers match approved certifications and HUD vouchers, and that every discrepancy is researched and resolved. The Compliance Account Manager is the bridge between Compliance, Property Accounting, Regional Management and site teams on everything related to HAP. (Please Note: This position will be based in our Corporate Headquarters in Gaithersburg, Maryland; however, the position may be eligible for a hybrid work arrangement based on business needs, job responsibilities, and management approval)

Key Responsibilities

• Post all monthly HAP payments from HUD, Contract Administrators (PBCAs) and Public Housing Authorities to the correct property and resident ledgers in the property management system
• Perform monthly HAP reconciliations for every HUD-subsidized property, comparing the amount requested on the HAP voucher (HUD-52670), the amount approved by the Contract Administrator or PHA, the amount deposited, and the amount posted to ledgers
• Research and correct resident and subsidy ledger discrepancies caused by late certifications, rent changes, terminations or posting errors
• Review monthly HAP vouchers for accuracy before submission and flag errors to Compliance Specialists
• Serve as the company's subject-matter expert and main point of contact for HAP payments and subsidy ledgers

Qualifications

Required

• 3+ years of experience in affordable housing accounting, subsidy posting or compliance, with direct HUD Project-Based Section 8 HAP experience across a multi-state, multi-property portfolio
• Proven experience reconciling subsidy receivables to vouchers, bank deposits and the general ledger
• Solid working knowledge of HAP vouchers, TRACS, HUD Handbook 4350.3 and subsidy calculations

Preferred

• Associate's or bachelor's degree in accounting, finance or a related field
• Industry certification such as NAHMA's CPO or SHCM, or a Blended Occupancy / TRACS certification

This role is exempt and has an anticipated annualized base salary range of $60k-$70k for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations.