Job Description

The Oregon Bureau of Labor and Industries (BOLI) is proud to be an equal opportunity; affirmative action employer committed to workforce diversity. We welcome members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S community members, and others to apply.

BOLI, Employer Assistance Division is seeking an Administrative Coordinator (AS2) to support core program operations and deliver high‑quality customer service. This Portland‑based hybrid position requires onsite work at least two days per week and plays a key role in coordinating statewide trainings, managing complex administrative workflows, and providing accurate guidance on wage and hour and civil rights laws. The role is essential to ensuring smooth program functioning, responsive service, and consistent support for both internal and external stakeholders.

Here’s what you will do:

• Respond to high‑volume employer inquiries regarding wage and hour and civil rights laws, providing accurate information and directing customers to appropriate resources.
• Coordinate logistics for Employer Assistance Division training, including webinars, seminars, and the annual conference, ensuring smooth delivery and high‑quality customer experience.
• Process publication orders, seminar registrations, invoices, and payments while maintaining accurate accounting and tracking systems.
• Prepare and format division publications, handbooks, marketing materials, and training documents using graphic design tools and agency templates.
• Manage division inventory, supply ordering, mailing coordination, publication print orders, and serve as the primary contact for website updates and related operational needs.
• Provide administrative support to the manager, including compiling monthly metrics and assisting with additional program‑support tasks.

This Is What You Need to Qualify:

• Three years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis.
• OR An associate degree in general office occupations and two years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis.
• OR An equivalent combination of education and experience.

Special Qualifications (Required)

• Ability to work onsite for a minimum of two days per week in our Portland office.
• Experience managing high‑volume administrative workflows, including inquiries, orders, invoicing, or event coordination.
• Experience producing formatted publications or training materials with accuracy and consistency.

The ideal candidate will possess the following desired skills and attributes:

• Ability to manage high‑volume employer communications with accurate, timely, and professional responses.
• Experience coordinating webinars, seminars, and conferences, including logistics, registration, and training material preparation.
• Skill in processing orders, managing invoice workflows, resolving payment issues, and maintaining precise tracking and accounting records.
• Proficiency in producing and formatting polished publications, handbooks, marketing materials, and training documents.
• Exceptional writing abilities, including drafting precise reports, high‑quality correspondence, and polished documentation that meet strict accuracy and clarity standards.

Why Join Us

Our mission... Led by Labor Commissioner Christina Stephenson, the Bureau of Labor and Industries (BOLI) work to ensure that Oregon jobs are good jobs, where workers get paid what they are owed and have a discrimination-free work environment. BOLI protects workers’ rights through enforcement of state labor laws, ensures adherence to civil rights law in public spaces and housing, promotes the development of a highly skilled workforce through registered apprenticeship programs, and provides training and confidential assistance to Oregon employers so they have the tools they need to comply with workplace rules.

Working Conditions:

This position requires frequent use of a computer and telephone, with regular engagement in high‑volume communication. The role involves standing for moderate periods to pack seminar materials, occasionally lifting and moving boxes up to 50 pounds, and assisting with onsite seminar setup, including carrying materials and arranging equipment, tables, and chairs. The employee may interact with frustrated or hostile customers both in person and over the phone. A regular 8:00 a.m. to 5:00 p.m. schedule and consistent attendance are essential, as the Employer Assistance Division depends on this position to respond promptly to employer inquiries when training staff and the manager are conducting seminars or working offsite.

What's In It For You

• Work/life balance, vacation, sick leave, 11 paid holidays a year, and personal days off
• Competitive benefits package including medical, vision, and dental
• Pension and retirement programs
• Employee Resources
• Advancement and professional development opportunities within state agencies
• Make a difference in the lives of Oregonians
• 5% bilingual pay differential is available upon passing the bilingual assessment and when bilingual skills are required
• Possible eligibility for the Public Service Loan Forgiveness Program

How to Apply

Please Note: Applications must be submitted no later than 11:59 PM PDT/PST on Tuesday, October 6, 2026. Click “Apply” above to submit your application by the posted closing date. Your application must clearly show how you meet the minimum qualifications and desired skills. All applicants (internal and external) must submit a resume and a cover letter; Workday profile information does not replace these requirements. Submit a resume and a cover letter that clearly show how you meet all minimum & special qualifications and required skills. Cover letters that do not address the requested skills may receive lower scores, which can affect whether you move forward. Applications missing a required resume or cover letter will not move forward. Please do not include photos in your application materials, as doing so may result in disqualification. Be sure to check Workday and your email for additional tasks and updates. After submitting, check your Workday inbox and email for required follow‑up tasks (public records authorization, gender identity questionnaire). This must be completed before the recruitment closes. Current State of Oregon employees will receive these tasks in their Workday inbox. Answer the checkbox questions in the questionnaire that appears after submitting your application. State employees will find these tasks in their Workday inbox.

Additional Information

Under Oregon’s 2017 Pay Equity Law, your salary step is based on the experience, education, training, and certifications you submit in your application materials. This is a PERS‑qualifying position. New PERS members receive a 6.95% salary increase and contribute 6% to PERS after a six‑month waiting period. Current PERS members already have the 6.95% contribution added to base salary. Work Authorization - The Bureau of Labor and Industries does not provide visa sponsorship. E‑Verify Agency – all new hires are required to complete Form I‑9 within three days of hire and provide valid U.S. work‑authorization documents. For more information, visit: Learn more, www.e-verify.gov. The successful candidate will further BOLI’s North Star guiding principles of integrity, respect, empowerment, trust, fairness, accountability, and equity, fulfilling our mission to make Oregon the best place to live and work. Use of outside resources, including AI tools, during assessments or interviews is prohibited and may result in disqualification. BOLI complies with SB 907 (2025). Do not include age‑related details, such as graduation dates. State employees may need to remove graduation dates from their Workday profile for application submission. This recruitment will be used to establish a list of qualified candidates to fill the current position and may be used to fill future vacancies.