Account Manager

Location: Tacoma, Washington, United States

Career Area: Sales

Experience Level: Experienced Professionals

Job ID: WD-0048499

Relationships That Drive Results. Success That Lasts.

Our account managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability. You will manage your own portfolio of customer accounts and be given ownership to build a work schedule that best suits you and your customers. You’ll make sales by maintaining customer relationships, demonstrating our latest tools on the spot, and providing high level customer consultation.

What You’ll Do

• Building relationships – you’ll meet with customers at a moment’s notice or be actively present to capture the perfect business opportunity. You understand to create value in account(s) through long-term, profitable relationships.
• Time and Territory Management (TTM) - creating a daily schedule (including presence on jobsites and client offices) to optimize client potential and sales productivity by zone territory.
• Be a Hilti Champion – you’ll carry the technical knowledge to present high level customer consultations in your defined territory and represent the Hilti brand in the marketplace.
• Tracking your progress – you’ll utilize Salesforce to record all the interactions you had to make a sale as reporting is a key part of this role.

What You’ll Bring

• High School Diploma or GED required.
• Bachelor’s Degree preferred or equivalent work experience.
• At least 3 years of outside sales experience – preferably in an environment with set targets.
• Hands-on attitude – you'll be demonstrating our tools to our customers, using platforms such as Salesforce to keep track of everything, and collaborate with a variety of departments.
• Maintain a valid driver’s license – we'll provide you with a company car, be sure you’re ready to drive.
• Excellent time and territory management skills.
• Must be able to walk on construction projects, climb scaffolding, and lift as much as 65 pounds at any given time.
• Work a flexible and varied schedule.

What's In It for You

Our account managers earn between $78,000 – $86,000 + up to $19,000 in bonuses for their first year if all sales goals are met. The account manager role offers an uncapped bonus potential. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. We are committed to caring for our people, which is why our retention has been over 90% for the last five years. It’s why we haven’t gone through any waves of layoffs – even during the COVID-19 pandemic. We value development, which is why 80-90% of our roles are filled internally. It’s why most of our account managers come from a non-construction background. Success at Hilti comes down to teamwork and ability – the Hilti culture is contagious, and we have an excellent mix of people who are always looking to help one another.

This job is #LI-Hybrid, meaning it is field-based and requires daily customer in-person interaction with your home serving as your office location.

Why Hilti

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose of Making Construction Better, we’re committed to improving our customers’ work, our industry, and the world around us. Our people are empowered to build on their strengths, collaborate within a global and inclusive team, and take on meaningful challenges that make a real impact. At Hilti, ideas grow into achievements, and careers are made real through purpose, passion, and the power of teamwork.

Our Commitment to Inclusion

At Hilti, we are committed to embracing diversity of thought and being inclusive of everyone, everywhere. Inclusion is embedded in how we work, lead and grow together. By fostering a culture where every voice is valued and every team member feels empowered to contribute, we build stronger teams and better solutions—making construction better, together. Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.