Accommodations counselor (student services professional iii)

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Location

hybrid, San Diego, California, United States

Salary

$66k – $95k/yr

Commitment

Full Time

Level

Middle (2-4 years)

Required skills

Case managementDisability counselingAcademic advisingDocumentation evaluationConflict resolutionAssistive technologyADA complianceSection 504Section 508FERPAStudent supportInterpersonal communicationProblem solvingDocumentation reviewHigher education administration

Job Description

Position Summary

Student Disability Services at San Diego State University is seeking an Accommodations Counselor to support students in accessing the resources, services, and accommodations that contribute to academic progress. Through individualized advising, counseling, and case management, this position helps students navigate disability-related needs and develop practical strategies for participating in the university experience.

The Accommodations Counselor evaluates disability documentation and functional limitations, determines appropriate accommodations, and coordinates support across academic, housing, technology, testing, and other areas. The position also works closely with faculty, staff, administrators, and campus partners to resolve complex access matters and promote an inclusive and accessible learning environment.

Key Responsibilities

  • Provide individualized counseling, advising, intake, case management, and follow-up services for students with disabilities.
  • Evaluate disability documentation and functional limitations to determine eligibility and appropriate accommodations.
  • Develop and implement individualized support and case-management strategies that address barriers to academic progress.
  • Coordinate referrals and services related to academic advising, financial assistance, assistive technology, testing, housing, health services, and community resources.
  • Consult with faculty, staff, administrators, and campus partners regarding accommodation responsibilities and disability-related access needs.
  • Address complex or sensitive situations by gathering information, assessing options, and coordinating appropriate next steps.
  • Participate in documentation review, outreach, presentations, committees, and initiatives that advance accessibility and universal access.

Why Join Us

  • Help expand educational access and remove barriers for students with a wide range of disabilities.
  • Build meaningful relationships with students while supporting academic progress, retention, and graduation.
  • Apply counseling, case-management, problem-solving, and disability services knowledge in a higher education setting.
  • Collaborate with campus and community partners to strengthen accessibility and student support across SDSU.

Position Information

  • Full-time, benefits eligible, permanent/probationary position.
  • Position is designated non-exempt under FLSA and is eligible for overtime compensation.
  • Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
  • This position is eligible for telecommuting up to 1 day per week, following a training period during which on-site presence is required.

Department Summary

Student Disability Services (SDS), within the Division of Student Affairs and Campus Diversity, provides accommodations and support services to approximately 4,500 students with physical, psychological, sensory, and learning disabilities. SDS facilitates equal access to the educational process through individualized advising and case management, accommodation assessment and authorization, test accommodations, accessible technology, alternative formats, interpreting and captioning services, transportation support, accessibility consultation, and advocacy. These services promote the academic success, retention, and graduation of students with disabilities.

Education and Experience

Equivalent to graduation from a four-year college or university in a related field; including or supplemented by upper division or graduate coursework in counseling techniques, interviewing and conflict resolution where such are job related.

Possession of the required knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required.

A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.

Key Qualifications

  • Working knowledge of the Americans with Disabilities Act, Sections 504 and 508 of the Rehabilitation Act, FERPA, and other applicable federal and state laws, regulations, and codes.
  • Experience interpreting medical, psychological, psychoeducational, and other disability-related documentation to evaluate eligibility and determine appropriate accommodations.
  • Experience managing a caseload and providing individualized advising, counseling, case management, referrals, and follow-up services.
  • Knowledge of disability services practices in higher education, including accommodation processes, housing accommodations, assistive technology, testing accommodations, and accessible facilities.
  • Demonstrated experience managing complex student cases and using professional judgment to develop and implement accommodation and case-management strategies.
  • Familiarity with educational and assistive technologies used in higher education, including their application to documented functional needs.

Preferred Qualifications

  • Master’s degree in counseling, rehabilitation counseling, clinical psychology, social work, disability studies, or a related field.
  • Experience providing disability services in a postsecondary educational setting.
  • Hands-on experience using assistive technology hardware and software to support students with disabilities.
  • Proficiency with Microsoft Office, Google Workspace, student information systems, case-management databases, and related technology.

Compensation and Benefits

San Diego State University offers competitive compensation and a comprehensive benefits package designed to support your well-being and professional growth.

Compensation:

Salary is based on your experience, education, and qualifications, within the department’s budget and equity guidelines.

  • CSU Classification Salary Range: $5,540.00–$7,893.00/month; hiring salary not expected to exceed $5,540.00/month.

Full Benefits Package Includes:

  • Generous Time Off: 15 paid holidays, vacation, and sick leave.
  • Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
  • Health Coverage: Medical, dental, and vision options at low or no cost.
  • Education Support: CSU tuition fee waiver for employees and eligible dependents.
  • Optional Offerings: FlexCash, life and disability insurance, legal and pet plans.
  • Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities.

Our benefits are a significant part of total compensation. Learn more at the SDSU Benefits Overview.

SDSU Values

At SDSU, our diversity gives us power and benefits every single member of our community. Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment. We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion.

Equal Opportunity and Excellence in Education and Employment

All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities.

Supplemental Information

Apply by November 3rd, 2026, to ensure full consideration. Applications submitted after this date will be reviewed on an as-needed basis, and the position will remain open until filled.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

SDSU is a smoke-free campus. For more information, please click here.

Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Yura Boyce (yboyce@sdsu.edu).

Ready to join the team?

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