Aon Corporation·3 days ago

Kıdemli müşteri temsilcisi

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Location

hybrid, Ümraniye, Turkey

Commitment

Full Time

Level

Senior (5+ years)

Required skills

Client relationship managementInsurance operationsProcess managementCustomer satisfactionReportingPolicy managementStakeholder collaborationProblem solving

Job Description

Aon’da daha iyi kararlar için yanınızdayız!

Aon olarak, tüm dünyada insanların yaşamlarını koruyacak ve zenginleştirecek daha iyi kararlar almalarına yardımcı olmak için çalışıyoruz. Güven ve bütünlük duygusuyla birleşmiş kapsayıcı bir ekip olarak, çalışma arkadaşlarımızın ve müşterilerimizin başarıya ulaşması için tutku ve kararlılıkla hareket ediyoruz.

Risk Çözümleri bölümümüzün endüstriye yön veren ve büyümekte olan operasyon ekibinin bir üyesi olarak müşterilerimize yenilikçi ve etkin çözümler geliştirecek Kıdemli Müşteri Temsilcisi arıyoruz.

Bu Rolde Sizi Ne Bekliyor?

Bu rolde, müşterilerimizin ihtiyaçlarını doğru anlayarak onlara en uygun çözümleri sunmak için sigorta şirketleri, iş ortaklarımız ve iç ekiplerle yakın iş birliği içinde çalışacaksınız. Hem süreç yönetimi hem de müşteri memnuniyetini artırma noktasında etkili bir rol üstlenirsiniz.

Gerekli Nitelikler ve Deneyim

Müşteri tarafında ihtiyaç ve beklentilere yanıt vermek
Sigorta şirketi ile müşteri arasındaki hizmet akışını yönetmek
Sigorta şirketlerinin uygulamalarını ve/veya kullandıkları sistemleri kullanması
Sorumluluk alanında bulunan müşteri ve işlemleri ile ilgili raporların hazırlanması
Müşteri istek ve beklentilerine hızlı ve etkin çözümlerin yaratılması
Poliçe/zeyil (yenileme+ yeni giriş) işlemlerinin yapılarak, sürecin müşteri ve sigorta şirketi tarafının takip edilmesi

Çalışanlarımızı Nasıl Destekliyoruz?

Aon’da yalnızca kapsamlı bir yan hak paketi değil, aynı zamanda çalışan refahını önceleyen bir kurum kültürü sunuyoruz.

Hibrit çalışma modelimiz sayesinde iş–özel yaşam dengesini daha sağlıklı kurabilirsiniz.

Tüm çalışanlarımız yılda iki kez “Global Wellbeing Tatili” hakkına sahiptir. Bu özel günlerde çalışmadan tamamen kendinize odaklanmanız teşvik edilir.

Sürekli öğrenmeyi destekleyen kültürümüz; gelişmenizi, paylaşmanızı ve potansiyelinize ulaşmanızı güçlendirir. Aon’da kendinizi daha ilgili, daha bağlantılı ve daha değerli hissedersiniz.

Kapsayıcılık Taahhüdümüz

İşe alım ve değerlendirme süreçlerimiz; ırk, renk, din, inanç, cinsiyet, cinsel yönelim, cinsiyet kimliği, etnik köken veya uyruk, yaş, engellilik durumu, gazilik durumu, medeni hal veya yasa tarafından korunan başka herhangi bir statü gözetmeksizin yürütülür.

Tüm adaylara eşit istihdam fırsatları sunmayı ve kapsayıcı bir çalışma ortamı oluşturmayı taahhüt ederiz.

#LI-HYBRID

#LI-BY1

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Kıdemli müşteri temsilcisi

Required skills

Job Description

Bu Rolde Sizi Ne Bekliyor?

Gerekli Nitelikler ve Deneyim

Çalışanlarımızı Nasıl Destekliyoruz?

Kapsayıcılık Taahhüdümüz

Ready to join the team?

Stop wasting hours on applications

Over 200,000 job seekers trust us

Frequently Asked Questions

How does Global Work AI apply to jobs without spamming?

Is Global Work AI safe for my professional reputation?

Do I need a “perfect” resume to use Global Work AI?

What will my resume and cover letter look like before they’re submitted?

Will recruiters be able to tell that I used AI to apply?

What if I’m not satisfied with Global Work AI?

Stop wasting hours on applications

Over 200,000 job seekers trust us

Frequently Asked Questions

How does Global Work AI apply to jobs without spamming?

Is Global Work AI safe for my professional reputation?

Do I need a “perfect” resume to use Global Work AI?

What will my resume and cover letter look like before they’re submitted?

Will recruiters be able to tell that I used AI to apply?

What if I’m not satisfied with Global Work AI?

Stop wasting hours
on applications

Frequently Asked
Questions

Stop wasting hours
on applications

Frequently Asked
Questions