Manager Administrative Support

Location: San Juan, Puerto Rico.

Hybrid 2: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. This position will be based on: 1001 San Roberto St, Ste 101, 401 & 501, San Juan, PR.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Schedule: This position will work 8-hour shifts Monday through Friday and must be available to work within the operational hours of 8:00 a.m. to 6:00 p.m. (AST). Additional hours, including weekends or holidays, may be required based on operational needs.

Axium Healthcare Puerto Rico, a Carelon company, is a clinical pharmacy that offers highly individualized and comprehensive total life care programs to patients and their families. Serving Puerto Rico since 2007, the organization blends a high-touch, caring patient experience with specialized clinical knowledge, personalized care programs, and administrative expertise.

The Manager Administrative Support is responsible for managing the administrative support functions for the Professional Services area.

How you will make an impact:

Primary duties may include, but are not limited to:

• Maintain current and organized files of various documents and retrieve necessary files upon request.
• Provide telephone support in order to assist or refer caller to the appropriate individual.
• Screen and distribute mail and other documents and prepare materials for mailing to ensure a consistent workflow.
• Responsible for the duplication and distribution of materials to the appropriate individuals.
• Schedules meeting and the preparation of materials.
• Document transmission by fax, messenger, or other means.
• Delegates divisional assignments and projects, and reconciles concerns or work priorities of divisional projects.
• Create and maintain presentation overheads, graphic disks, and handouts of divisional Professional Services and administrative presentations.
• Designs, implements and maintains the divisional new employee orientation manual.
• Oversee supply ordering, inventory and maintenance system.
• Oversee the organization and maintenance of the divisional resource center.
• Handles strategic, confidential corporate and divisional data.
• Provide assistance within the department and perform special projects and assignments specific to the department within time frames established.
• Evaluates projects for cost, resources, and supplies.
• Hires, trains, coaches, counsels, and evaluates performance of direct reports.

Minimum Requirements:

Requires a HS diploma or equivalent and a minimum of 2 years administrative services supervisory or leadership experience including leading/directing work of others; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences:

• Fully Bilingual (English & Spanish), Must be able to write, read and speak both languages in a proficiency level.
• A Bachelor's or Master's degree in Business Administration, Health Services Administration, or a related field is strongly preferred.
• Knowledge of administrative services operations and understanding of business operations.
• Administrative services certification preferred.

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.