Senior insights analyst

This is a full-time position with a remuneration range between $112,118 to $158,284 (inclusive of KiwiSaver), starting remuneration will be dependent on individual capabilities and experience.

The opportunity

As the Senior Insights Analyst in the newly created Enterprise Performance Office (EPO), you will play a key role to ensure Tiaki Wai and its senior leaders are equipped with actionable insights to support prioritisation, key areas of investment focus and enable informed organisation-wide decision making.

Working closely with the Head of the EPO, the Chief Executive and senior leaders, you will bring together performance information, delivery confidence, risks, dependencies and benefits realisation to build a clear picture of organisational performance. Your analysis will help identify emerging issues, test different scenarios and highlight the implications of key decisions.

This is more than a reporting role; you'll challenge assumptions, uncover underlying trends and translate analysis into compelling narratives that inform executive decision-making and provide visibility of progress against organisational priorities.

About you

To be successful in this role, you will bring:

• Significant experience in data analysis, performance insight or analytics within complex organisations, supporting executive-level decision-making.
• Ability to create reporting and data collection mechanisms with experience working with complex datasets and tools such as Power BI, Excel and SQL.
• The ability to identify trends, risks and interdependencies across a range of organisational functions such as financial, operational, customer, and service.
• Confidence to challenge assumptions and uncover underlying issues.
• Excellent communication skills, translating complex analysis into clear, objective insights.
• An understanding of portfolio, programme or enterprise performance and the ability to align with strategic organisational priorities.
• A relevant tertiary qualification is required.
• Experience in infrastructure, utilities or the public sector, and knowledge of New Zealand's regulatory environment, would be advantageous.

Benefits

At Tiaki Wai, our purpose extends beyond delivering great water services for the region; we foster a thriving community, support a diverse workforce, and offer supportive development opportunities. We genuinely care about your safety and wellbeing.

Our benefits include:

• Flexible working arrangements including up to 2 days working from home
• Comprehensive wellbeing programme, including one paid wellbeing day annually
• Formal and informal professional development opportunities
• 5 weeks annual leave accrual will be available following 2 years of continual service

For a full list of our employee benefits click here.

About us

Tiaki Wai is a council-owned organisation responsible for managing the delivery of drinking water, wastewater, and stormwater services across Hutt Valley, Porirua, and Wellington.

We manage public-owned extensive water infrastructure and oversee the delivery of safe and reliable services for our communities. We focus on long-term investment, asset management, maintenance, and delivering major infrastructure projects that support public health, environmental protection, and regional growth.

Water is a precious taonga. At Tiaki Wai, we put care into every drop and are guided by our values of Integrity, Care, and Leadership. We work directly with water consumers and in partnership with councils and mana whenua to deliver better water outcomes for current and future generations.

Applications close: 8th November 2026

How to apply

To view a copy of the position description: click here.

To apply for the role, click on the ‘apply’ button or visit the Tiaki Wai Careers site, if you are a Tiaki Wai employee please apply using your work email.

For further information, email: JoinUs@tiakiwai.co.nz

You be legally entitled to work long-term in New Zealand to be considered for this position.