Philanthropy relationship officer

It’s not every day that a job comes along where you really can change the world. Keep reading if you want to be part of:

• Turning the generosity of everyday New Zealanders into life-changing support for children in the world’s toughest places.
• Learning the craft of relationship-based giving, with a team that will coach you and back your growth.
• Building warm, lasting relationships, one conversation at a time, with people who care deeply about children.

Fundraising at World Vision is more than raising money. It is about inviting people to take part in our mission in a meaningful way. As our Relationship officer, you’ll be the warm, trusted voice behind generous New Zealanders’ giving.

You’ll care for a portfolio of individuals and families who give significant amounts each year, and for supporters who have the heart and the capacity to do the same. You’ll also walk alongside Visionaries, supporters who choose to leave a gift in their will. Most of your work happens by phone, where you’ll listen to what matters to each person and show them the difference they make for children.

Along the way you’ll discover what motivates a donor, how to invite a gift in an honest and unhurried way, and how to build a relationship that lasts for years. With coaching from experienced colleagues, you’ll build the skills to move into a major donor role. When a donor is ready to give more, you’ll introduce them to our Philanthropy Managers.

Your key responsibilities will include:

• Building genuine relationships with your donors, mostly by phone, and getting to know their story, values, and hopes.
• Creating a personal gift plan for each donor, and inviting gifts in a clear, honest way, never with pressure.
• Thanking donors and showing them the difference their gifts make for children.
• Guiding Visionaries from their first enquiry to a confirmed gift in their will.
• Spotting supporters who could give more, and learning from experienced colleagues as you grow with World Vision.
• You’ll keep accurate records in our CRM, help at donor events, and work closely with colleagues across Fundraising, Marketing, and Content.

This is your opportunity to join a professional, passionate and diverse team at World Vision New Zealand, who will stop at nothing to create meaningful change for children. Every day, as part of World Vision’s global reach, you’ll help the world’s most vulnerable families build safer and brighter futures. Every night, you’ll go home knowing you made a difference in someone’s life.

About you:

• Experience in relationship-based work, such as fundraising, account management, sales or similar role.
• A track record of working towards targets and managing your own workload.
• Excellent written and spoken communication skills, and a warm, confident phone manner.
• Curiosity about people, and the ability to build trust over time.
• Comfort talking about sensitive topics, such as gifts in wills, with empathy and clarity.
• Strong organisation and data skills, including CRM experience. Microsoft Dynamics is a plus.
• A background in not-for-profit or mission led fundraising.
• Experience with mid-level or legacy donor programmes is a plus.
• A growth mindset, a keen desire to hone the craft of philanthropic fundraising, and confidence using digital tools and data with care.
• Fit with World Vision’s Christian identity and a heart for our mission.

Why work with us?

The team at World Vision are connected in our desire to seek justice and to overcome poverty for all children, everywhere. We are mission focused and maintain our Christian identity while embracing the diversity of all people.

We offer unique benefits that are aligned to who we are as an organisation and our people.

You’ll be a part of creating positive change in the lives of the world’s most vulnerable children.

We offer a comprehensive benefits package; including Southern Cross medical insurance and life insurance, a day off on your birthday, the option to buy additional leave, a hybrid work environment, an Employee Assistance Program (EAP), and access to a free Wills package.

Be a part of World Vision’s haerenga (journey) of embracing te ao Māori, enabling us to be more effective in achieving our Mission.

Opportunities for ongoing learning, development and education through a range of channels including training and development as part of World Vision International.

What you need to know

World Vision is a Christian organisation that empowers everyday New Zealanders to stand up and make a difference for children in the world’s toughest places through emergency relief, community development and advocacy work.

You’ll be joining New Zealand’s largest overseas humanitarian organisation, made up of 100 staff. You’ll also become part of something bigger, World Vision’s global partnership of 35,000 staff and 3.3 million supporters in 100 countries. So far, we’ve impacted the lives of more than 200 million vulnerable children by tackling the root causes of poverty.

This is your chance to make a massive impact, right when it’s needed the most.

We work from a Christian kaupapa. We see our work as a practical expression of the gospel, and we value and support the wairua (spiritual wellbeing) of our people and partners.

We believe in a world where every child, no matter where they were born, can live life in all its fullness. It’s as simple as that.

Location and Hours

Based in Penrose, Auckland

Full-time, Permanent position. 37.5hrs per week.

Hybrid work

Eligibility

To be eligible for this role you must have current entitlement to work in New Zealand.

Apply Now

We welcome applications from anyone who wants to seek justice and overcome poverty for all children, everywhere, and brings the required skills. We act in ways that respect the dignity, uniqueness and intrinsic worth of every person. Please let us know if there are any accommodations we can make to help you with your application or in our recruitment process.

World Vision New Zealand is committed to safeguarding children. All applicants will undergo appropriate screening, including police vetting.

Click Apply Now to submit your application.

Our vision for every child, life in all its fullness; Our prayer for every heart, the will to make it so.

As part of the recruitment process, World Vision New Zealand may with consent contact referees or partner organisations located inside or outside of New Zealand to verify information provided in your application. Any personal information disclosed during this process will be handled securely and in accordance with our Privacy Policy and applicable privacy laws.