Properties Function

Title: Team Leader office IT

Reference: NOC-MA-2026-AD/1170

Location: Maastricht

In accordance with the Service Regulations, staff are required to reside either at their place of employment or at such distance from it as is compatible with the proper performance of their duties.

Information about living in Maastricht

Nature of competition: Internal and external competition

Applicable regulations: General conditions of employment governing servants at the EUROCONTROL Maastricht Centre

Type of post: Administrator

Your team

Within the Directorate Maastricht Upper Area Control Centre, The Engineering Division (ENG) is responsible for developing and providing the Communication and IT Infrastructure, ATM systems, IT security activities and facility services.

Your role

Your role will be to:

• Plan, lead and monitor Office IT team activities, including workload planning, resource allocation, objective setting, performance follow-up, coaching, training and staff development.
• Deliver, operate and continuously improve Office IT services, including workplace services, Microsoft 365 platforms, collaboration tools, endpoint management and service desk support.
• Ensure the availability, continuity and supportability of Office IT services and environments.
• Manage the lifecycle, maintenance and evolution of Office IT products, platforms and infrastructure.
• Lead and coordinate Office IT projects and improvement initiatives.
• Support budget and resource planning activities.
• Monitor service performance, incidents, risks and recurring issues.
• Carry out any other task in line with the main purpose of the job.

Required qualifications, experience & competencies

Completion of relevant third level studies (e.g. Engineering, Computer Science), meeting EQF Level 6 European Qualifications Framework (EQF) followed by at least 4 years relevant professional experience or Level 7 followed by at least 3 years relevant professional experience.

Experience managing Office IT services, people management, operating Microsoft 365 services, endpoint management, supporting Windows-based infrastructure services, supplier management, and project management skills.

Useful information

Applications will be accepted from nationals of EUROCONTROL Member States only. The selected candidate may be required to provide documentary evidence confirming they meet the minimum education requirements.

EUROCONTROL is an equal opportunities employer. We are committed to equality and diversity.