Designer, Creative Services Job Descriptions

COMPANY PROFILE

Bain & Company is one of the top management consulting firms in the world that helps the world’s most ambitious changemakers define the future.

Across 65 cities in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperforming the competition, and redefining industries. We complement our tailored, integrated expertise with a vibrant ecosystem of digital innovators to deliver better, faster, and more enduring outcomes.

The firm established several functions in the Indian market early 2000s and its remit across functions has expanded over time. Since 2019, these functions have become part of Global Business Services (GBS). Global Business Services (GBS) is a network of five interconnected business functions hubs across India, Poland, Malaysia, Mexico and Portugal, serving Bain globally to run our business, support other functions, and help drive innovation internally. We are over 1000 business professionals – serving functions in operations, HR, finance, legal, tech, marketing, research, and data analytics – who support our offices globally. Our mantra of “shared innovation, seamless execution,” underpinned by a passion for results, teamwork, and creativity, helps Bain stay at the top of our game operationally.

WHAT MAKES US GREAT PLACE TO WORK

We are proud to be consistently recognized as one of the world's best places to work. We are currently the #1 ranked consulting firm on Glassdoor's Best Places to Work list and have maintained a spot in the top four on Glassdoor's list since its founding in 2009.

Extraordinary teams are at the heart of our business strategy, but these don't happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.

WHO YOU’LL WORK WITH

Creative Services, part of Bain’s Global Business Services organization, is a group of expert designers that transforms complex ideas into powerful visual communications. Our team supports internal stakeholders and client teams around the world with high-impact presentation design, storytelling, and data visualization. We collaborate closely with business leaders, content owners, and other designers to deliver work that drives clarity, insight, and engagement.

The Role

WHERE YOU’LL FIT WITHIN THE TEAM

As Designer, your role will require you to work closely with client teams and business partners to provide high quality, fast turnaround presentation design assistance and advice on design solutions that effectively convey the client's message and objectives. The position requires exceptional time management and attention to detail to ensure precise, efficient, and prompt fulfilment of assigned tasks as well as quality assurance for more junior team members.

Principal Accountabilities

• Produce high-quality, fast turnaround design support for client teams and business partners, according to Bain and client brand standards
• Support client teams and business partners to produce work that is timely and accurate
• Advise on layout, design, and technical solutions with the goal of making the information and aesthetics simple, clear, and consistent
• In-depth knowledge of presentation design toolkit (PowerPoint, Word, Excel, data visualization)
• Contribute to team success by quality-checking the work of less experienced colleagues
• Mentor new Creative Services colleagues. Model inclusive behavior for team, respectfully engaging with team members in internal meetings and informal team interactions, fostering a "one team" approach.

Knowledge, Skills and Abilities

• Comprehend the fundamental principles and techniques of design
• Design while demonstrating a thorough concern for all the areas involved, no matter how small
• Determine how long tasks should take, considering personal capacity, identifying roadblocks, and updating team collaboration tools to ensure the efficient use of time and resources
• Build trusting and collaborative relationships with stakeholders (e.g. seeks clarification, listens and incorporates relevant design feedback, provides delivery updates on own work etc.)
• Work as an individual designer, or member of a design team, to and apply design direction from asset libraries, project owners, and design mentors with accuracy and ease

Required Qualifications:

• Bachelor's degree or an equivalent combination of education, training, and experience
• 4+ years of experience in a design-focused professional environment
• Strong proficiency in Microsoft Office, including PowerPoint, Excel, and Word
• Strong proficiency in Adobe Creative Suite
• Demonstrated experience delivering high-quality design work within a corporate environment
• Portfolio showcasing a diverse range of design projects and capabilities
• Native-level proficiency in Japanese
• Fluency in written and spoken English
• Excellent attention to detail, organization, and time management skills
• Strong interpersonal and communication skills with the ability to collaborate effectively across teams
• Ability to thrive in a fast-paced environment with multiple priorities and deadlines

Nice to Have

• Experience mentoring or coaching junior designers
• Experience supporting client-facing teams in a professional services environment

ADDITIONAL INFORMATION

Location: Kuala Lumpur
Working Model: Hybrid | Office Attendance: 2 days per week
Working Hours: 7:00 AM – 4:00 PM

GENERAL INFORMATION

Job Title: Designer, Creative Services
Job ID: 111748
Work Areas: Design
Employment Type: Permanent Full-Time
Location(s): Kuala Lumpur